22BET Casino detailed analysis

Despite the lack of a license, players don’t have major complaints about the bookie. They cash out quickly, often without verification, and offer a huge number of payment systems. Support is available in many languages.

I have just submitted a complaint to 4LUCK about this case, details below:

I registered at 22Bet.com on 12.06.2018 and on the same day made two deposits of £200.00 each. Then I placed more than 750 bets on 22Bet.com over the next 6 weeks, and by 13.07.2018 my balance had grown to £21,137.74, after which I requested a withdrawal of all funds, and they asked me for documents, which I sent them all, and after I sent every requested document they emailed me on 25.07.2018 saying that they were closing my account and confiscating my winnings, returning only the deposits, reducing my balance from £21,137.74 to £400.00. Here is the letter they sent me:

“Hello. We inform you that we have decided to terminate any cooperation with you (close your gaming account) on the basis of the Bookmaker Company’s General Terms and Conditions:
If a player commits fraud against the bookmaker (such as registering multiple accounts, using automatic betting software, arbitrage betting, when the betting account is not being used, improper use of loyalty programs, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
– voiding the bets;
– closing the client’s account with a return of the balance;
– filing a report with law enforcement agencies.
Effective from 1 January 2011
The decision was made after a careful investigation of the case by the Security Service.
I ask you not to create gaming accounts in the Company. Please note that all accounts created again in the system will be closed, bets will be voided, deposited funds will be withheld and used for expenses related to the investigation and blocking.
Since your actions were recognized as a gross violation of the Rules and Conditions (T&Cs) of our Company, the decision to terminate any cooperation with you is final and not subject to further appeal.
Any further questions from your side regarding the blocking case will be ignored.
You may withdraw only the deposited amount.”

This is not acceptable at all and must be resolved. I did nothing that is mentioned in their vague template letter full of rules, and I emailed them asking them to explain exactly what they are trying to say I did wrong, but they did not respond at all, which says a lot in itself – I did nothing wrong, that is it, this is fraud and a scam by 22Bet.com, and they should pay me my winnings. I am completely not at fault, I simply won the money honestly, and there is no reason, grounds, or excuse for them to confiscate my winnings, so I filed a complaint with 4LUCK and I advise everyone who is thinking about registering at 22Bet.com – just do not do it, and anyone who already has an account at 22Bet.com should try to withdraw any balance there immediately and never deposit again or place bets with them, because they are frauds and scammers, plain and simple.”

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