EpicStar Casino: Waiting for a $20,000 payout since 29.08.2026

EpicStar Casino: Waiting for a $20,000 payout since 29.08.2026

Resolved
Disputed casino
Reason
Payout delay
Amount
$20000
Author
Gallaron
Status
Resolved
Date
9/2/26, 1:51 PM
Details Discussion Statistics Others Author

Complaint from Gallaron to EpicStar Casino dated 9/2/26

Gallaron
Gallaron

Hello, I started playing on the site on the 29th, deposited $75, lost it, and went to spin the bonus, wagered it through and managed to win $26,700 in Crazy Balls, requested a withdrawal of $25,000 and it was not paid out for 24h, I canceled it, lost it down to $20,000, and I have now been waiting 60h+ for the withdrawal. Please speed up the withdrawal of funds because your policy is 24h. In general, I have been waiting for the withdrawal since August 29-30

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Payout delay Total complaints: 5611
Resolved Total complaints: 12731
Coverage Views: 403
Casino Complaint

Discussion process (9)

avatar-3519
Administrator
Rank
18
Reputation
2 849
Publications
62 758
Subscribers
153
Registration
Nov 14, 2015

The complaint has been sent to the casino

1  
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avatar-84719
Complaint Author
Rank
1
Reputation
1
Publications
10
Subscribers
0
Registration
Aug 24, 2026

What’s up there? The casino on the forum is always online, it doesn’t respond

0  
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avatar-84719
Complaint Author
Rank
1
Reputation
1
Publications
10
Subscribers
0
Registration
Aug 24, 2026

Looks like you decided to ignore me here too, huh?

1  
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avatar-3519
Administrator
Rank
18
Reputation
2 849
Publications
62 758
Subscribers
153
Registration
Nov 14, 2015

Your complaint is being processed

0  
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avatar-80792
Representative
Rank
2
Reputation
5
Publications
24
Subscribers
0
Registration
Apr 30, 2026

Hello!
Regarding this request, verification has been requested from the user. At the moment, we are waiting for a response and the necessary data. Once they are received, the review will continue.

0  
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avatar-84719
Complaint Author
Rank
1
Reputation
1
Publications
10
Subscribers
0
Registration
Aug 24, 2026

I’ve put everything in, please speed it up in advance.

0  
Please wait...
avatar-84719
Complaint Author
Rank
1
Reputation
1
Publications
10
Subscribers
0
Registration
Aug 24, 2026

The situation got sorted out, they withdrew the first $5000, thanks

0  
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avatar-80792
Representative
Rank
2
Reputation
5
Publications
24
Subscribers
0
Registration
Apr 30, 2026
Hello!
We inform you that the account review on our side has been completed. We confirm that all available cash withdrawals have been processed.
We also inform you that the account verification procedure has been successfully completed. Based on the review results, the user’s main account was left active, and the identified duplicate accounts were blocked in accordance with the project rules.
At this time, the casino has taken all necessary actions regarding the issues mentioned in the request. No additional restrictions have been applied to the main account.
0  
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avatar-3519
Administrator
Rank
18
Reputation
2 849
Publications
62 758
Subscribers
153
Registration
Nov 14, 2015

Complaint resolved

0  
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Casino Complaint

Complaint statistics against EpicStar Casino

Solved problems
11 from 11
Percentage solved
100 %
Avg complaint life time
60.7 ч.
Avg claim amount
$3883.4
Casino Complaint

Claims against EpicStar Casino

On the reaction of player: 97 Hs
EpicStar Casino
EpicStar Casino
Payout delay
Claim Amount:
$480
4 days ago
Good afternoon, I ask Epicstar representatives to at least reply here and let me know the maximum possible account verif [...]
Resolved
EpicStar Casino
EpicStar Casino
Payout delay
Claim Amount:
$20000
5 days ago
Hello, I started playing on the site on the 29th, deposited $75, lost it, and went to spin the bonus, wagered it through [...]
Rejected
EpicStar Casino
EpicStar Casino
Account suspension
Claim Amount:
$190
1 week ago
Hello. I deposited 482 UAH on Epicstar with a bonus, there was like 1200 in there. Won 3000, went to Injazz, won there a [...]
On the reaction of player: 25 Hs
EpicStar Casino
EpicStar Casino
Software glitches
Claim Amount:
$676
1 week ago
Hello. I am asking for help in understanding the situation with EpicStar Casino. I played from August 13 to 27, and th [...]
Rejected
EpicStar Casino
EpicStar Casino
Account suspension
Claim Amount:
$800
3 weeks ago
I made a $600 deposit a few days ago, placed bets in live games and in the Space Wars slot. After that, they told me I h [...]
Rejected
EpicStar Casino
EpicStar Casino
Account suspension
Claim Amount:
$105
3 weeks ago
Epicstar casino banned my account, supposedly because of multiple accounts, even though I do not have any, I just topped [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added September 2, 2026 at 10:51 AM
Last revision September 7, 2026 at 9:46 AM
Views 403
Casino Complaint

Complaint Author

Parameters EpicStar Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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