LeeBet Casino: They Won't Block My Account for Over a Month
Complaint from Lavrysha to LeeBet Casino dated 8/24/26
Leebet casino did not block my account for a month, even though I said right away that I have a gambling addiction. At first I tried to get the account blocked through support, but they sent me to my VIP manager. My manager kept dragging things out for a month and never blocked my account. I told him directly that I was a compulsive gambler, but he kept stringing me along and from time to time gave me no-deposit bonuses, after which I of course lost my own money too. In a month of playing, I lost more than 250,000 rubles.
The manager kept saying that my blocking request was being processed, but there were no results and I kept losing all my money. When I asked once again what was going on with the block, they told me they were preparing a form to delete the account, but unfortunately I never saw it. Then the manager told me that I do not look like a compulsive gambler and that for that reason they cannot block my account. I demand compensation of 100,000 rubles for a month of being ignored and the constant lies in this casino. I was left with nothing, even though I repeatedly told the manager about my addiction.
Discussion process (15)
Complaint statistics against LeeBet Casino
Claims against LeeBet Casino
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | August 24, 2026 at 3:05 PM |
| Last revision | September 7, 2026 at 10:01 AM |
| Views | 335 |
Complaint Author
| Parameters | LeeBet Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
Lavrysha
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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If you are truly suffering from gambling addiction, we fully support your desire to get rid of it. In this regard, after this complaint is closed, your profile on our site will also be closed. This will help you fully focus on treatment and not give in to the temptations of the gambling industry.
Also, I can give a few recommendations:
The complaint has been forwarded to the casino
Thanks for the post. I can email the entire month of correspondence with the manager, where he keeps refusing to block my account. Over the whole time on the project, I have lost more than 2,000,000 rubles. This video is in my deposit history. I tried to block the account more than once, but the managers kept changing, and they kept saying the same thing over and over.
Published: August 24, 2026 at 7:09 PM
Send the correspondence to my email
[email protected]
I sent the correspondence to your email. Please check it
please take a look at the correspondence, I have mentioned my illness several times.
Published: August 26, 2026 at 6:08 PM
I went through the correspondence. The questions have been forwarded to the casino administration
Hello!
We have carefully reviewed your complaint, as well as separately examined the situation you described related to communication with the VIP manager.
We have collected the necessary information regarding your request and sent a detailed inquiry to the relevant department for additional review of all the circumstances of the situation.
Since the request requires a comprehensive check, we need a little more time to receive complete information from the responsible department. After the review is completed, we will be able to provide you with a final response and inform you about the measures taken in this situation.
At the same time, we can already confirm that your account is blocked. In addition, a request has been sent to disable any marketing and advertising communications from our side, to exclude any further receipt of relevant offers.
We respectfully understand your decision to stop gaming activity and support your position in the fight against gambling addiction. From our side, we are taking the necessary steps to ensure compliance with the restriction you have set.
As soon as the review of the situation by the relevant department is completed, we will provide you with additional information and a final response to your request.
Regards,
the LEEBET team
My account got blocked, that is very good, now I am waiting for compensation.
I hope that soon you will resolve the compensation issue.
Hello, Vyacheslav, is there still nothing clear about my question?
Published: tuesday, 19:02
Today I already reminded the casino administration about you
Hello!
The situation is already being worked on, we are discussing with management the possibility of compensation and its amount, so a little more time will be needed to resolve the request.
okay, I’m waiting for your reply. I hope for good compensation
Well, what’s up, haven’t you sorted out the issue yet? It’s already been enough time.
Hello Vyacheslav! Any updates yet?