Vodka Bet Casino: Account blocked on 15.01.2026 with 50,000 RUB

Return the deposit – normal casinos do that. You didn’t ban it before and I didn’t know the rules had changed. It won’t happen again. Give back the deposit and the losses.

So all this, like, this whole investigation? You’ve got a multi-account so you’re even going to take the deposit money? Then what’s the point of such a casino at all? I think it’s complete nonsense to even take the deposit!!!!!!! This is not normal

I didn’t break a single rule that could be – I honestly played without violating anything. I have video of the chat with the manager who allows creating multi-accounts on Vodka

naru

Yeah, great job handling it))) a template reply after 10 days)))

1. How long should we expect a reply? This kind of thing has happened more than once – a friend played at a casino for the first time in his life and his account got blocked immediately! The first time!!! He doesn’t even have an account anymore and never did.
2. Why isn’t the complaint being closed when it’s been just pending for 15 days. Like nobody cares? Is the player just screwed over?
3. Why is this? Why can’t anything be proved and why does nobody need it – just a template answer and that’s it. Why???? How do I protect myself if I played honestly and just want my money back!

@vyacheslavlenin​ tell me, it’s been 3 weeks and there are no explanations at all – I played honestly, didn’t break a single rule, just played and that’s it. Will you help or will this scam remain a scam???? There are still no explanations why the casino stole my money. You don’t close the complaint. You don’t write anything, nothing is clear

@vyacheslavlenin​ how long to wait then? Tell me? Why does a casino that supposedly fixes problem cases ignore players and send away an honest player who asked “can I play” – they say “yes of course you can” and then bam, no you can’t. Why does this happen????

@vyacheslavlenin​ is it really possible to get some kind of response in a month about why this casino is scamming people and is still in the top ranks with a question resolution rate of 269 out of 270 if they ignore everything?? They didn’t even respond to a neighboring player’s complaint about a similar amount. In the end, just a block of the account for no good reason. Just because they felt like it. Isn’t it time to take some action in a month?

So how long should I wait? Or should I just forget it and you won’t help at all? The case has been open for two months already and all I’ve gotten is some dumb template response. A bunch of friends are complaining about getting blocked for no reason.

This is becoming incomprehensible to me. The casino is blocking people’s accounts in batches for no reason. They don’t provide explanations, citing misunderstandings, and there’s zero reaction from the casino project and administration. Vyacheslav, I want some clarityyyyy.

We’ve been waiting for clarity for 1.5 months, and there’s nothing. Can you tell me if the project plans to provide clarity????? Or will it just be written off as battle losses?

@vyacheslavlenin​ dear forum, dear administration, I’m at a loss. It’s already been 2 months since I filed the complaint. The casino is deliberately sending me off with a brush-off. You, Vyacheslav, are completely ignoring the situation. Not 2 hours, not 2 days and not 2 weeks, but 2 months. I believe that this time is more than enough to resolve such a simple issue as mine. In the photo it’s clearly visible that the casino allowed me to create a new account, make a bonus buy and open this, and it was done, after which came the ban. I don’t understand, maybe I’m a down, maybe I’m not sane, but I didn’t break anything, I played like that and the casino allowed me to. Hundreds of accounts have already been kicked, and Vodka Casino is at the top. People complain, and you stay silent, bad thoughts crawl into my head, maybe Latest is silent because it’s a good partner in this project, and you can’t call it a bad word. Then an honest player has nowhere to go at all, since you were the last hope.

@vyacheslavlenin​ and how long will it take, can you tell? It’s been more than 2 months since the complaint; what has already been done to resolve this issue? Why can’t I, as an honest player, withdraw my money?

@vyacheslavlenin​so what is the abuse??? If the manager told me to do it, I did. I played on a new account, what rule did I break???? Of course, I understand this is voluntary, but why can’t they explain something in 2.5 months. Maybe because there’s nothing to explain??? Maybe because there is no abuse, I just played, and I didn’t even win, I’m just trying to get my money back. If you were in my place, wouldn’t you be worried? If for almost three months you got nothing but template answers.? I’m already tired. I played with my own money, and such a top casino can’t even give me my deposit back

@evgenijgurincuk407​

Vyacheslav, good day, can you explain why vodka just blocked people’s accounts for no reason, and I have been filing complaints for half a year. And for 6 months there has been no reply, but the casino does not end up on the blacklist. Any explanation? I did nothing wrong, made a deposit with my own money and withdrew my own, and for half a year now I still can’t get it back.

@vyacheslavlenin​ hello, after half a year there is still no reply? Thanks if you post it))

7 months have passed, we are still waiting, the casino is a scam and nobody is going to sort anything out, good luck to everyone