Open complaints about online casinos

IvanPronin | January 3, 2017 | July 22, 2026 at 1:57 PM

This section lists open player complaints against online casinos that are under review by 4LUCK arbitration. Each complaint remains "open" until a final decision is made. Users can track case progress, read casino representatives' comments and get help resolving disputes.

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234

For casino reaction: 61 Hrs

Bonus not awarded

Claim Amount:: $50

November 10, 2026 at 12:12 PM UTC

Hello, today I saw a notification on the site saying that Meilstroy game had supposedly credited me with $50 on the orig [...]

Open

For casino reaction: 61 Hrs

Deposit not credited

Claim Amount:: $60

November 10, 2026 at 1:04 PM UTC

They haven't credited my deposit for 2 days. They give the same reply every time: wait, our finance department is handli [...]

Open

For casino reaction: 61 Hrs

Account suspension

Claim Amount:: $15280

October 27, 2026 at 11:49 AM UTC

Hello! I would like to file a complaint about a bookmaker's website and ask the 4LUCK administration to help resolve th [...]

Open

For casino reaction: 61 Hrs

Payout delay

Claim Amount:: $230000

October 28, 2026 at 12:10 PM UTC

They haven't processed withdrawals for several days. First their payment gateway is overloaded, then the provider is bus [...]

Open

For casino reaction: 61 Hrs

Bonus canceled

Claim Amount:: $15

November 10, 2026 at 12:10 PM UTC

I received $15. I was about to use it, but now it's gone. Honestly, this is getting ridiculous. Id:382738897 Complaint [...]

Open

For casino reaction: 61 Hrs

Payout delay

Claim Amount:: $167000

October 28, 2026 at 5:20 PM UTC

Good afternoon! I would like to file a complaint against La Casino (La Casino). Here's the problem: Deposit: ≈ 200 USDT [...]

Open

For casino reaction: 61 Hrs

Payout delay

Claim Amount:: $1100

November 10, 2026 at 1:52 PM UTC

Good afternoon! I want to complain about La Casino and find out how I can get my money. Here's the situation. I've been [...]

Open

For casino reaction: 61 Hrs

Deposit not credited

Claim Amount:: $90

November 11, 2026 at 11:27 AM UTC

Misleading and outright deception. I jumped through a lot of hoops, namely, providing a PDF receipt and a video of me lo [...]

Open

For casino reaction: 61 Hrs

Deposit not credited

Claim Amount:: $48.46

November 11, 2026 at 2:20 PM UTC

I ran into this problem. I made a deposit at La Casino and chose MIR as the deposit method. I entered my card details, a [...]

Open

For casino reaction: 61 Hrs

Deposit not credited

Claim Amount:: $70

November 9, 2026 at 2:38 PM UTC

Hello, I was playing at LA Casino and have a problem: my deposit of 6,073 rubles hasn't arrived. I deposited via Sberban [...]

Open

For player reaction: 61 Hrs

Payout delay

Claim Amount:: $70

November 9, 2026 at 2:43 PM UTC

Hello. On November 3, 2026, I made 2 deposits of 9,507 rubles each. Then, after winning various amounts, I requested wit [...]

Open

For casino reaction: 61 Hrs

Payout delay

Claim Amount:: $1077.09

September 30, 2026 at 4:56 PM UTC

Good afternoon! I'm complaining about La Casino again. On 28.09 at 17:30 I requested a withdrawal, on 29.09 at 17:55 I [...]

Open

For player reaction: 61 Hrs

Deposit not credited

Claim Amount:: N/A

November 9, 2026 at 3:10 PM UTC

ZOOMA Casino stole my deposit. On November 6, 2026, at 1:00:00 AM Moscow time, I created a deposit request via the Fast [...]

Open

For player reaction: 61 Hrs

Verification issues

Claim Amount:: $1851

November 3, 2026 at 12:05 PM UTC

Hello. I've had to resort to extreme measures and ask you for help and support. On October 28, 2026, I made a $127 depo [...]

Open

For casino reaction: 61 Hrs

Bonus glitches

Claim Amount:: N/A

November 10, 2026 at 12:44 PM UTC

They block my access to promo codes, even though I've been playing on the site for over 3 years and have deposited 3.3 m [...]

Open

For casino reaction: 61 Hrs

Math errors

Claim Amount:: $400

November 10, 2026 at 5:22 PM UTC

On November 6, 2026, I ran into three technical issues in Craps and Monopoly Live by Evolution Gaming on the MONEY-X sit [...]

Open

For casino reaction: 61 Hrs

Other casino complaints

Claim Amount:: $6500

November 10, 2026 at 12:46 PM UTC

Good afternoon, everyone. The same situation with Libet Casino has happened again, and they still haven't managed to res [...]

Open

For casino reaction: 61 Hrs

Deposit not credited

Claim Amount:: $50

November 10, 2026 at 2:01 PM UTC

I've been playing at Banda casino for 2 years. Not often, but I make deposits 1-2 times a month. I made another deposit [...]

Open

For casino reaction: 61 Hrs

Bookmaker Incorrect Bet Settlement Complaints

Claim Amount:: N/A

November 9, 2026 at 12:36 PM UTC

Bet The bet was a winner, placed live, but they settled it and paid out only the amount that had been wagered, even th [...]

Open

For player reaction: 60 Hrs

Verification issues

Claim Amount:: $370

November 11, 2026 at 11:17 AM UTC

I turned 10,000 rubles into 31,000. I requested a withdrawal. They canceled it and asked for my passport and a selfie wi [...]

Open

For casino reaction: 60 Hrs

Deposit not credited

Claim Amount:: $6

November 12, 2026 at 12:20 PM UTC

I topped up my balance, the money went through, but my balance is still zero! The chat is messing with me as usual. They [...]

Open

Casino Complaints

Representative

Rank

Reputation

Publications

444

Subscribers

Registration

Oct 17, 2025

Published: November 15, 2026 at 9:24 AM UTC

Meilstroy Casino: I haven't been able to withdraw my money since October 25, 2026 ⁽⁴⁾

Hello!
We apologize for the inconvenience and the long wait.
We checked your account: verification has been successfully completed, and your funds have been paid out. Please check your balance. If any part of the amount hasn’t arrived, write to us and we’ll check right away.

Please wait...

Complaint Author

Rank

Reputation

Publications

Subscribers

Registration

Sep 20, 2026

Published: November 15, 2026 at 8:30 AM UTC

Meilstroy Casino: I can't withdraw my balance as of October 29, 2026 ⁽¹⁷⁾

Please update the claim amount: the withdrawal amount is currently 91,500 USDT, and verification is still in progress.

Please wait...

Complaint Author

Rank

Reputation

Publications

Subscribers

Registration

Aug 20, 2026

Published: November 15, 2026 at 6:24 AM UTC

Apex Casino: since 20.08.2026, they are doing everything possible to delay verification and payout ⁽⁴⁹⁾

Here you go, screenshots. You can see for yourself.

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Casino Complaints

Experienced

Rank

Reputation

171

Publications

925

Subscribers

Registration

Oct 24, 2019

Published: November 15, 2026 at 11:18 AM UTC #1355062

in reply to: Discussion of casino bonus codes and bonuses

ewgen99, November 15, 2026 at 11:13 AM UTC

Keep me posted, this is very important information

Why are you so angry?

Please wait...

Skilled

Rank

Reputation

434

Publications

2 422

Subscribers

Registration

Mar 25, 2020

Published: November 15, 2026 at 11:13 AM UTC #1355060

in reply to: Discussion of casino bonus codes and bonuses

Natalya886, November 15, 2026 at 10:50 AM UTC

Yesterday, 1win gave out spins for a crash game, 100 spins worth $0.20 each, with a 25x wagering requirement. Unfortunately, I couldn’t wager it through.

Keep us posted, this is very important information

Please wait...

Skilled

Rank

Reputation

462

Publications

2 589

Subscribers

Registration

Mar 10, 2026

Published: November 15, 2026 at 11:10 AM UTC #1355058

in reply to: Jetton Games Casino player discussion forum

dimagrig, November 15, 2026 at 9:42 AM UTC

I’ve never hit it in any of them. One time, 888 gave me very little.

Well, I haven’t hit the 888 line either. I’m just saying they at least paid out the face value.

Please wait...

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