Open complaints about online casinos
This section lists open player complaints against online casinos that are under review by 4LUCK arbitration. Each complaint remains "open" until a final decision is made. Users can track case progress, read casino representatives' comments and get help resolving disputes.
Before filing a complaint, carefully read the material on the complaint page.
File a Complaint
For casino reaction: 94 Hrs
JoyCasino
JoyCasino: I can't get a 1500 USD payout since 12.07.2026
Hello, on July 12 I registered at Joy, won a little over 100,000 rubles, and they asked for verification: passport, a sc [...]
For casino reaction: 94 Hrs
Pinco Casino
Pinco Casino: Please process verification fairly
Hello.
I am asking for assistance in resolving the issue with the prolonged verification and the effective blocking o [...]
For casino reaction: 94 Hrs
Coldbet Casino
Coldbet Casino: Unable to Get a Payout Since 04.07.2026
Hello.
On 04.07.2026 I signed up on the coldbet site, made a few sports bets, and spun the casino a bit. In the end, fr [...]
For casino reaction: 94 Hrs
Admiral X Casino
Admiral X Casino: My $80 withdrawal is stuck as of 14.07.2026
Hello. Admiral Casino is delaying my withdrawal and not paying out. First they hit me with verification, then they rejec [...]
For player reaction: 94 Hrs
JetTon Games Casino
Jetton Games Casino: received a payout and the senders asked for it back
One wonderful day, I finally got lucky, and after a long time I was finally able to make a withdrawal. There were three [...]
For casino reaction: 94 Hrs
Tonplay Casino
Tonplay Casino: on 05.07.2026, refused to credit the deposit bonus
On the 30th I asked whether there was any bonus, and the manager replied that there was 10% added to deposits from $70. [...]
For casino reaction: 94 Hrs
Riobet Casino
Riobet Casino: My deposit has been missing since 10.07.2026
Hello. A week ago I made a deposit to the Riobet casino from my crypto wallet in the amount of 22.3 TON, or 2600 rubles. [...]
For player reaction: 94 Hrs
Riobet Casino
Riobet Casino: hasn't let me win since March 2026
Good afternoon, the problem is this: I've been playing on Riobet for a long time and there were no problems until recent [...]
For player reaction: 91 Hrs
Yohoslot Casino
Yohoslot Casino: Account blocked on 01.07.2026
Hello, I registered at Yohoslot casino, chose a bonus and topped up my account through a crypto wallet, unfortunately th [...]
For casino reaction: 91 Hrs
Stake Casino
Stake Casino: I made a deposit, but it was wagered for me
I made a deposit of 15,000 rubles, it never showed up in my balance even though the deposit went through, I went into be [...]
For casino reaction: 91 Hrs
Yohoslot Casino
YohoSlot Casino: Refuses to Credit the $300 Bonus
I made 3 deposits on this site, played, and everything was fine. I even passed verification when they asked for it for a [...]
For casino reaction: 91 Hrs
Yohoslot Casino
Yohoslot Casino: 31,000 RUB deducted from the balance due to invalid bets
Hello, I took a 300% bonus on the 7th deposit for sports, started wagering it, made 33 different bets, mostly table tenn [...]
For casino reaction: 90 Hrs
Yohoslot Casino
Yohoslot Casino: 60 USD payout delayed since 18.06.2026
The account is verified, I made 2 crypto deposits and lost them, then I won from a free bet, requested a $60 withdrawal, [...]
For casino reaction: 90 Hrs
Sykaaa Casino
Sykaaa Casino: Deposit wagering does not count in live games
At first the deposit took a very long time, but in the end it was credited anyway. Now a new problem has come up.
I hav [...]
For casino reaction: 90 Hrs
JoyCasino
JoyCasino: account frozen since 17.06.2026 and no response
I am a Joycasino customer and have run into a serious problem with verification and withdrawing funds. Since last Wednes [...]
For casino reaction: 89 Hrs
Apex Casino
Apex Casino: Account blocked for $144 on 08.07.2026
Good afternoon, I ask for help with my dispute with Apex Casino. I played there from the very start of the project, with [...]
For casino reaction: 89 Hrs
Shuffle Casino
Shuffle Casino: They have not paid out my $1,300 since 03/07/2026
Good day, everyone, I registered at the casino Shuffle, made a deposit of 4,500 rubles for a bonus, wagered it, had 90,0 [...]
For player reaction: 89 Hrs
JetTon Games Casino
JetTon Games Casino: Account blocked for duplicates on 13.07.2026
Hello! I registered at this casino a couple of days ago. I placed sports bets and got bonuses. After some time, I decide [...]
For player reaction: 89 Hrs
JetTon Games Casino
JetTon Games Casino: My account was closed on 17.06.2026
Hello.
I assume it is my turn now to raise the issue of my account being blocked under section 5.4.
On June 17, th [...]
For casino reaction: 89 Hrs
Eva Casino
Eva Casino: cut my payout limits and is holding them at 132,000 USD
Hello. Please look into this situation. Eva Casino is not paying out honestly won money. About a month ago I was lucky e [...]
Casino Complaints
Comments on current complaints
Casino Complaints
Casino issues forum discussions
Experienced
Rank
6
Reputation
172
Publications
704
Subscribers
0
Registration
Sep 11, 2020
in reply to: How Smoking Will Kill You. Think About It.
@robingood I once read an article, if you don’t overdo it, it’s much less harmful than tobacco…
Experienced
Rank
6
Reputation
172
Publications
704
Subscribers
0
Registration
Sep 11, 2020
in reply to: Football Slot Selection
All slots are the same, the pictures are different, and honestly the theme does not matter at all…
Experienced
Rank
5
Reputation
95
Publications
224
Subscribers
1
Registration
Oct 27, 2018
in reply to: Discussion of casino bonus codes and bonuses
In Cats, the activity bonus is live)) Max Cash is, of course, a masterpiece! 😁
The complaint can be closed as resolved, but I do not recommend playing here to anyone, the worst conditions in gambling
Complaint resolved
The player has deposits in 2026 alone, 5 times less than the bonuses used
This is bonus hunting
Complaint rejected