Complaints About Account Issues in Online Casinos
This section collects player complaints about the most common issues with online casino accounts. Reasons for account blocking, platform downtime, registration errors, rule conflicts, verification difficulties, and violations by both casinos and players are analyzed in detail on a case-by-case basis. Leave a complaint and get professional advice on how to resolve the issues.
Before filing a complaint, carefully read the material on the complaint page.
File a Complaint
For player reaction: 93 Hrs
JetTon Games Casino
Jetton Games Casino: received a payout and the senders asked for it back
One wonderful day, I finally got lucky, and after a long time I was finally able to make a withdrawal. There were three [...]
For player reaction: 91 Hrs
Yohoslot Casino
Yohoslot Casino: Account blocked on 01.07.2026
Hello, I registered at Yohoslot casino, chose a bonus and topped up my account through a crypto wallet, unfortunately th [...]
For casino reaction: 89 Hrs
Apex Casino
Apex Casino: Account blocked for $144 on 08.07.2026
Good afternoon, I ask for help with my dispute with Apex Casino. I played there from the very start of the project, with [...]
For player reaction: 89 Hrs
JetTon Games Casino
JetTon Games Casino: Account blocked for duplicates on 13.07.2026
Hello! I registered at this casino a couple of days ago. I placed sports bets and got bonuses. After some time, I decide [...]
For player reaction: 89 Hrs
JetTon Games Casino
JetTon Games Casino: My account was closed on 17.06.2026
Hello.
I assume it is my turn now to raise the issue of my account being blocked under section 5.4.
On June 17, th [...]
For casino reaction: 89 Hrs
Apex Casino
Apex Casino: Account blocked with 30,000 RUB
They blocked my account. I ran into a problem, I deposited 20,000 rubles at Apex casino, got it up to 30,000, put it up [...]
For casino reaction: 88 Hrs
Mad Casino
Mad Casino: They blocked my account with funds on 12.06.2026
Good afternoon!
On 11.06.2026 I made 3 deposits of 1000 rubles each without using bonuses, played with real money, and [...]
For casino reaction: 88 Hrs
Duel.com Casino
Duel Casino: lets you create an account and play
Good afternoon
I had a bad experience with this casino, I created an account and lost almost everything, but I also wro [...]
For casino reaction: 88 Hrs
Arkada Casino
Arkada Casino: They did not close my account for gambling addiction on 24.06.2026, and I lost
On 24.06 I registered at this casino, lost more than 100,000 rubles, wrote to support and asked them to block my account [...]
For casino reaction: 85 Hrs
Lux Casino
Lux Casino: they have not closed my account for a month
Hello, dear Vyacheslav, and forum members. I cannot block my account at this establishment. I sent them all the document [...]
For casino reaction: 84 Hrs
Meilstroy Casino
Meilstroy Casino: Account Blocked with $300 on 11.07.2026
On July 11, 2026, I made a deposit of 16 USDT and later requested a withdrawal of 300 USDT. The payout was taking longer [...]
For casino reaction: 83 Hrs
Norm Casino
Norm Casino: Due to issues with point crediting, I did not receive the full prize
Good day, I ask you to look into this situation. I play on the Casino Norm project, I was playing in a tournament. At fi [...]
For player reaction: 83 Hrs
1xBet Casino
1xBet Casino: 4 years ago I sent the documents by mail, but I never received the payout
Good evening! 4 years ago my account was blocked after I made sports bets. The account was blocked, I wrote to support, [...]
For casino reaction: 82 Hrs
JetTon Games Casino
JetTon Games Casino: Account Blocked on 06.07.2026
I recently signed up at Jetton, deposited money to place a bet on the World Cup, placed it and won. They asked for verif [...]
For casino reaction: 69 Hrs
LeeBet Casino
LeeBet Casino: Unable to get my account blocked since December 2025
Hello, since December, at different intervals, I have been trying to get myself blocked on this project, I have repeated [...]
For casino reaction: 68 Hrs
Gama Casino
Gama Casino: I've been regularly asking to have my account blocked since 2023
Good morning. For several years now, since about the end of 2023, I have been asking for a full account block. Every tim [...]
For casino reaction: 68 Hrs
R7 Casino
R7 Casino: I have mental health issues and a gambling addiction
Hello, I am writing about a problem with R7 casino violating the rules. I asked several times to have my account blocked [...]
For casino reaction: 63 Hrs
Izzi Casino
Izzi Casino: blocked the account for verification of 13,000,000 RUB on 12.07.2026
Hello, I played at Izzi casino and won 11.4 million, not only did they not let me withdraw at first, I put up with it, w [...]
For casino reaction: 63 Hrs
Irwin Casino
Irwin Casino: Account closed across the entire network on 20.06.2026
As an active player in the Royal affiliate program on the IRWIN and GIZBO projects, where the accounts were verified in [...]
For casino reaction: 63 Hrs
Apex Casino
Apex Casino: Account blocked on 10.07.2026
Hello, they blocked my account on Apex, I’ll start from the beginning. I got to know this project through a streamer, si [...]
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Skilled
Rank
7
Reputation
289
Publications
910
Subscribers
1
Registration
Mar 20, 2022
Adept
Rank
11
Reputation
712
Publications
4 565
Subscribers
0
Registration
Dec 7, 2021
@olvlav write to support on Telegram, they’ll add them)
Skilled
Rank
7
Reputation
289
Publications
910
Subscribers
1
Registration
Mar 20, 2022
The complaint can be closed as resolved, but I do not recommend playing here to anyone, the worst conditions in gambling
Complaint resolved
The player has deposits in 2026 alone, 5 times less than the bonuses used
This is bonus hunting
Complaint rejected