Complaints about online casino bonus issues

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IvanPronin | December 27, 2024 | July 22, 2026 at 1:57 PM

This section contains all player complaints about various online casino bonus issues: bonus not credited, bonus canceled or voided, abuse of bonus offers, violation of bonus rules, and other disputed situations. Leave a complaint to find out why it was denied, reach a fair resolution, and get professional advice on protecting your rights.

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For casino reaction: 57 Hrs

Bonus not awarded

Claim Amount:: $33

2 days ago

I registered at the MOND casino. I chose the 100% welcome bonus on the first deposit, entered the promo code, and deposi [...]

Open

For casino reaction: 34 Hrs

Bonus not awarded

Claim Amount:: $150

3 days ago

An email came through saying that I need to wager $720, and I will get 150. The terms say that games related to poker an [...]

Open

For casino reaction: 34 Hrs

Bonus not awarded

Claim Amount:: $210

3 days ago

Hello. At night on August 7, I was playing at Zheton, at 2 a.m. I made my first deposit, and the bonus was credited. The [...]

Open

For player reaction: 30 Hrs

Bonus not awarded

Claim Amount:: N/A

1 week ago

The problem is this: in April there was some bug with the provider. I was playing the Book of Aztec slot, it was behavin [...]

Open

For casino reaction: 29 Hrs

Bonus not awarded

Claim Amount:: $65

3 months ago

Hello! On May 20 I received a bonus offer: deposit insurance 55%, there were no other bonus offers. I follow the link [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: $100

2 months ago

I was looking through complaints recently and saw that in the thread, under the Sportflix promo, free bets were not give [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: N/A

2 months ago

Good afternoon! In the RamenBet casino there is a SPORTFLIX promo. You can check it in the Sports promo section. (turns [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: N/A

1 week ago

Greetings. Last time we found common ground with my previous complaint, and I hope the same happens this time. Briefly [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: $20

3 weeks ago

I registered at this casino specifically for the first deposit promotion, where it stated 100% + 50 free spins + 5 free [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: $50

1 month ago

I ask the UP-X administration to review the situation on my account again and check the bonus credits for two deposits t [...]

Open

Awaiting moderator reaction

Bonus canceled

Claim Amount:: $10

4 months ago

Today there was a cashback on pf, I played and decided to withdraw 2,500 r. I withdrew it. Half an hour later in the gif [...]

Open

Awaiting moderator reaction

Bonus glitches

Claim Amount:: N/A

2 months ago

I hit free spins in Wild Bandito at Casino Vodka, and on the penultimate spin the winning lines did not pay out. I wrote [...]

Open

Awaiting moderator reaction

Bonus glitches

Claim Amount:: $2700

1 year ago

Hello, I ran into a problem with an incorrectly calculated win at the Mostbet sportsbook. I was playing Belatra's Mummyl [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $124

3 days ago

Hello, I’m writing another complaint. I really did not want to do this, but I had to. On 5.08 I made a 5k deposit, the m [...]

Open

Resolved

Bonus not awarded

Claim Amount:: N/A

1 week ago

I've been playing here for quite a while, about half a year already, yesterday I bought spins, and today my coins were r [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $50

3 weeks ago

Hello, my name is Yuri. I registered on the project around November 2025. After 2-3 days I became VIP right away. Got a [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $100

3 weeks ago

Hello, I am a VIP user of 1Win. I've been playing for a long time, and I'm down more than 300k rubles on my account. Thi [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $170

2 weeks ago

I ordered an FS pack on Friday, I message the manager: can I get a deposit bonus, she says "it's not available right now [...]

Open

Resolved

Bonus not awarded

Claim Amount:: N/A

2 weeks ago

GOOD DAY, on the 21st I got a notification, deposit from 10k, get 100 free spins with no wagering, on the 22nd I made a [...]

Open

Resolved

Bonus not awarded

Claim Amount:: N/A

2 weeks ago

Hello. I have seen similar complaints about not agreeing with the birthday bonus amount. The day has come when I do not [...]

Open

Resolved

Bonus canceled

Claim Amount:: $40

3 weeks ago

Hello, I had a 100 free spins bonus for Dog House with a x15 wager on real money. I take similar bonuses pretty often, s [...]

Open

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Complaints about online casinos related to bonuses not being credited

Complaints about online casinos about bonuses that were not canceled

Complaints about online casinos over accusations of bonus abuse

Complaints about online casinos related to violations of bonus rules

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May 11, 2023

Published: 13 minutes ago #1245029

in reply to: EpicStar Casino players' forum

Misha55, 1 hour ago

These 4 bonuses (deposit bonuses), as I understand it, are available to those who had 4 deposits. Everything there is deposit-based, there are no no-deposit ones. In this promo, for the 2nd, 3rd, and 4th deposits they also give spins in addition to the percentage, but they come with a x40 wage [...]

I honestly do not get people who take bonuses with such a wagering requirement…

Please wait...

Published: 15 minutes ago #1245027

in reply to: Discussion of casino bonus codes and bonuses

gans2115, 51 minutes ago

cryptoboss-sosa.xyz is like that for me through Safari. V@N is not needed, it works like this.

You really got them good 😀 Or is that really the address? 😀 😀

Published: 20 minutes ago #1245022

in reply to: Jetton Games Casino player discussion forum

lemonad83, 23 minutes ago

That’s right. Support in TG said to deposit) someone else also wrote that they are still depositing fifteen grand, so I started depositing $200, just to be sure) you never know…

I had 139 TON yesterday, a one-off. Really hoping it goes through 🙂

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