Complaints about online casino bonus issues
This section contains all player complaints about various online casino bonus issues: bonus not credited, bonus canceled or voided, abuse of bonus offers, violation of bonus rules, and other disputed situations. Leave a complaint to find out why it was denied, reach a fair resolution, and get professional advice on protecting your rights.
Before filing a complaint, carefully read the material on the complaint page.
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For casino reaction: 93 Hrs
Tonplay Casino
Tonplay Casino: on 05.07.2026, refused to credit the deposit bonus
On the 30th I asked whether there was any bonus, and the manager replied that there was 10% added to deposits from $70. [...]
For casino reaction: 90 Hrs
Yohoslot Casino
YohoSlot Casino: Refuses to Credit the $300 Bonus
I made 3 deposits on this site, played, and everything was fine. I even passed verification when they asked for it for a [...]
For casino reaction: 90 Hrs
Yohoslot Casino
Yohoslot Casino: 31,000 RUB deducted from the balance due to invalid bets
Hello, I took a 300% bonus on the 7th deposit for sports, started wagering it, made 33 different bets, mostly table tenn [...]
For casino reaction: 88 Hrs
RamenBet Casino
RamenBet Casino: prizes not awarded in the SPORTFLIX promotion
Good afternoon! In the RamenBet casino there is a SPORTFLIX promo. You can check it in the Sports promo section. (turns [...]
For casino reaction: 88 Hrs
RamenBet Casino
RamenBet Casino: free bets for deposits were not awarded in the Sportflix promotion
I was looking through complaints recently and saw that in the thread, under the Sportflix promo, free bets were not give [...]
For player reaction: 70 Hrs
Get-X Casino
Get-X Casino: Bonus not claimed, but winnings were deducted
Hello admin! An unpleasant situation happened while playing at this casino, I made my first deposit and started playing. [...]
For casino reaction: 70 Hrs
Up-X Casino
Up-X Casino: Incorrect terms for two promo codes
I ask the UP-X administration to review the situation on my account again and check the bonus credits for two deposits t [...]
For casino reaction: 59 Hrs
Apex Casino
Apex Casino: I do not get decent service or bonuses for my current status
Good afternoon, I received the latest status at Apex, it says VIP manager, personal bonuses, etc. and so on, but I did n [...]
Awaiting moderator reaction
Flagman Casino
Flagman Casino: no deposit bonus since 20 May 2026
Hello!
On May 20 I received a bonus offer: deposit insurance 55%, there were no other bonus offers.
I follow the link [...]
Awaiting moderator reaction
Play Fortuna casino
Play Fortuna casino: my bonus was deducted on 24.04.2026
Today there was a cashback on pf, I played and decided to withdraw 2,500 r. I withdrew it. Half an hour later in the gif [...]
Awaiting moderator reaction
Vodka Bet Casino
Vodka Bet Casino: Did Not Receive a Payout in the Wild Bandito Slot Bonus Game
I hit free spins in Wild Bandito at Casino Vodka, and on the penultimate spin the winning lines did not pay out. I wrote [...]
Awaiting moderator reaction
Iris Casino
Iris Casino: bonus blocking across the entire network
Hello, I'm reaching out to everyone in the Royals network. Why were my bonuses blocked across the entire Royals network? [...]
Awaiting moderator reaction
Iris Casino
Irisbet Casino: 04.05.2026, bonus balance was first credited, then removed
So, Iris Casino, I register, a notification comes in both in the casino and by email saying, "Make a deposit, we have cr [...]
Awaiting moderator reaction
Tippy Casino
Tippy Casino: 15.10.2025 prize payout denied and account blocked
As soon as the new casino Tippy came out I heard about it from the streamer MAKSONE, at the same time he ran a contest f [...]
Awaiting moderator reaction
MostBet Casino
MostBet Casino: Issue with winning in the "Mummyland Treasures" slot
Hello, I ran into a problem with an incorrectly calculated win at the Mostbet sportsbook. I was playing Belatra's Mummyl [...]
Resolved
SpinBetter Casino
SpinBetter Casino: Free spins not credited for deposit on 25.06.2026
25.06 An email came saying that for a deposit of 1300 rubles I would get 50 free spins with no wagering requirement. I m [...]
Resolved
JetTon Games Casino
JetTon Games Casino: Free spin balance not credited since 06.05.2026
Recently I saw a complaint similar to my situation and decided to write about mine. I bought free spins on 4LUCK - it cr [...]
Resolved
JetTon Games Casino
JetTon Games Casino: Withdrawal Stuck on 01.07.2026
I ordered the payout at 4;59
The withdrawal has not been received.
The rules clearly state 6 hours.
I think you shoul [...]
Resolved
CatCasino
CatCasino: Bonus annulled on 05.06.2026
I was given 300 no-deposit free spins with a x5 wagering requirement, max win 10,000 rubles. At the time I was clearing [...]
Resolved
Pinco Casino
Pinco Casino: Problems with wagering the sports bonus
I am a regular Pinco player. They even gave me VIP status. Yesterday I made a deposit to play slots and they gave me a s [...]
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in reply to: Jetton Games Casino player discussion forum
@olvlav well, of course))
@anutka89
so does it really work or is it just a joke?)
Adept
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in reply to: Discussion of casino bonus codes and bonuses
Can someone tell me what the thread is called where they give no-deposit bonuses, free spins, etc. for your birthday?
I can’t remember.
Adept
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Dec 7, 2021
in reply to: Jetton Games Casino player discussion forum
@anutka89 4LUCK?)
@olvlav well, of course))
The complaint can be closed as resolved, but I do not recommend playing here to anyone, the worst conditions in gambling
Complaint resolved
The player has deposits in 2026 alone, 5 times less than the bonuses used
This is bonus hunting
Complaint rejected