Resolved complaints about online casinos
In the "Resolved" section we publish complaints that were successfully reviewed and closed by arbitration of 4LUCK or by casino administration in players' favor. It records full refunds, bonus credits and other positive dispute outcomes. Users can review successful cases, learn how agreements were reached and assess the effectiveness of appealing to arbitration.
Before filing a complaint, carefully read the material on the complaint page.
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Resolved
Zooma Casino
Zooma Casino: I won a tournament against a streamer and my withdrawal was denied
Hello, I honestly won a tournament from streamer L1way, got 3,000 rubles. I requested a withdrawal. The withdrawal got b [...]
Resolved
Beer Casino
Beer Casino: 27.07.2026 Balance Deducted from Cashback
Hello, I registered on the Beer site, played there, made deposits starting on July 23, yesterday I received a cashback o [...]
Resolved
PokerDom Casino
PokerDom Casino: Winnings from a Bet Were Not Credited on 17.06.2026
Good afternoon. Day 2 and the 2nd complaint about the project. I placed a bet on the World Cup, it hit, it says won, and [...]
Resolved
Norm Casino
Norm Casino: No payout for 7 days
Hello, I'm in a situation where I requested a withdrawal of 17,000 rubles, and it still hasn't shown up. In chat it feel [...]
Resolved
On-x Casino
On-x Casino: Unable to Withdraw Funds Since 22.09.2026
22.09 I won 60k R. I requested a withdrawal. Right after that, they asked for verification. The first stage of verificat [...]
Resolved
La Casino
La Casino: Unable to withdraw since 03.10.2026
Hello! For the second day now I have not been able to receive a payout from "La Casino" to my crypto wallet. Support say [...]
Resolved
Beef Casino
Beef Casino: 02.10.2026 sent a deposit to the wrong payment details
Good afternoon.
yesterday I played quite actively on this site. I am a VIP player. There were quite a few deposits, and [...]
Resolved
Faro Casino
Faro Casino: no payouts since 03.10.2026
I made a 5k deposit, won 20k, bet 13, withdrew the rest, lost it. Woke up in the morning - it got canceled, they asked f [...]
Resolved
Vavada Casino
Vavada Casino: Withdrawal Hasn't Arrived Since 23.09.2026
Good afternoon, on 23.09.2026 I requested a withdrawal, today is the 27th and the money still has not arrived, I contact [...]
Resolved
PokerDom Casino
PokerDom Casino: I can't get my payout since 28.09.2026
On September 28 I topped up my balance, the money came instantly and there were no problems. I played through 20k and de [...]
Resolved
7k Casino
7k Casino: I've been waiting for my money since 19.09.2026
7K Casino has been driving me crazy since the 19th and still has not paid out 99,000 rubles in crypto TRC20, using the s [...]
Resolved
Leon Bets Casino
Leon Bets Casino: since 13.09.2026, they have been reviewing the account and not paying out funds
Hello. Leonbet casino doesn't want to cash out my winnings, I deposited 6,000 rubles, won 26,000 on sports bets. They ar [...]
Resolved
Jet Casino
Jet Casino: My deposit has been lost since 25.09.2026
Hello, on September 25, 2026, at 01:15:45, I made a transfer of 1500 rubles via SBP to the provided details for topping [...]
Resolved
Motor Casino
Motor Casino: no payout of 1,476,321 RUB since 12.05.2026
Hello, help me solve an issue with Motor casino, they do not want to withdraw the full winnings, the winnings are 200000 [...]
Resolved
PokerDom Casino
PokerDom Casino: On 08.08.2026, part of the bonus winnings was not credited
Good evening, I have a problem with this casino, the casino scammed me. I took a 100 percent bonus on sports, made a dep [...]
Resolved
R7 Casino
R7 Casino: I did not ask, but they unlocked my account anyway
Hello, I already wrote a complaint about this half-baked project, r7 casino. I filed a complaint about the account block [...]
Resolved
Kent Casino
Kent Casino: My payout has not been processed since 20.09.2026
Hello! Please help me sort out the situation that happened! At the end of June 2026, I made my first deposit, but the de [...]
Resolved
R7 Casino
R7 Casino: I can't withdraw a large sum, there is no payout method
Good day. I won 1,500,000 rubles at R7 casino. First they asked for detailed verification (the account was already verif [...]
Resolved
Faro Casino
Faro Casino: no deposit received since 01.10.2026
Hello! Today, 01.10.2026, the crypto deposit did not come through. Casino support, based on all the screenshots and the [...]
Resolved
Tonplay Casino
Tonplay Casino: They blocked my account on 01.10.2026
I registered for the first time on 25.09.26 at the TONPLAY casino.
On 01.10.2026, I received a verification request. I [...]
Resolved
CatCasino
CatCasino: Part of the payouts has not been returned since 15.09.2026
On 15.09 this year, I requested a withdrawal of 108,000 (in nine payments of 12,000) at Cat Casino. The first few payout [...]
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Skilled
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636
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3 388
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Nov 28, 2023
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372
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Mar 20, 2022
Adept
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Apr 18, 2019
The money was withdrawn, the account was not unblocked, unfortunately. Thanks for the help
Hello!
Thank you for contacting us. The information about the deposit you specified has already been forwarded to the relevant department for a detailed review.
Our specialists are currently checking the circumstances of the payment and all the information you provided. Once the review is complete, we will definitely get back to you with updated information regarding this request.
Kind regards, the Kometa Casino team!
The issue is taking far too long to resolve! I have serious doubts that it will be resolved at all! I have been waiting for my deposit since 19.09.2026