Resolved complaints about online casinos
In the "Resolved" section we publish complaints that were successfully reviewed and closed by arbitration of 4LUCK or by casino administration in players' favor. It records full refunds, bonus credits and other positive dispute outcomes. Users can review successful cases, learn how agreements were reached and assess the effectiveness of appealing to arbitration.
Before filing a complaint, carefully read the material on the complaint page.
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Resolved
Yohoslot Casino
YohoSlot Casino: Withdrawals Have Not Been Available Since April
Hello, I registered at this casino back in April. I won from a free bet then, wanted to cash out, they gave me an extra [...]
Resolved
Eva Casino
Eva Casino: my 34,000 RUB payout has been canceled since 13.07.2026
Hello! This project is cheating its players and is withholding my winnings of 34,000 rubles, they are not accepting the [...]
Resolved
Gama Casino
Gama Casino: Can't withdraw money since 13.07.2026
I topped up today by transfer to my phone balance.
Won and requested a withdrawal to TRX
It was rejected, they said to [...]
Resolved
Vavada Casino
Vavada Casino: No deposit of 17,052 RUB since 11.07.2026
11.07.26 I made a deposit of 17,052 rubles, but the amount still has not been credited to my balance. I wrote to support [...]
Resolved
Kings.game Casino
Kings.game Casino: 13.07.2026 could not log in to account
Hello, I took Memchikl on FS, played through it successfully and brought the balance up to 20 bucks, then put in a withd [...]
Resolved
Sneket Casino
Sneket Casino: 25.06.2026 blocked my account and did not award the bonus
Hello! On 25.06.2026, I received a promo code for 3000 thousand rubles by email (I am providing a screenshot), I started [...]
Resolved
Sneket Casino
Sneket Casino: My account was blocked on 04.07.2026
Screenshot of the correspondence from the second account (without email and phone number), where I registered in one cli [...]
Resolved
1Win Casino
1Win Casino: My 7500 RUB deposit has not arrived since 11.07.2026
Yesterday, 11.07.2026, I made a deposit to pay for mobile service at 16:28 to the phone number (Beeline), and of course [...]
Resolved
Pinco Casino
Pinco Casino: made deposits, but the crypto wallet is disabled
Hello...
I made a deposit of 120 USD in TRC20 crypto, waited, it was not credited, wrote to support, and they told me l [...]
Resolved
Riobet Casino
RioBet Casino: since 04.07.2026, my 1000 RUB deposit is missing
I didn’t manage to pay the receipt in the remaining 30 sec. Then I paid it. I sent the receipt to the company.
deposit [...]
Resolved
SpinBetter Casino
SpinBetter Casino: 08.07.2026, please close my account
Greetings everyone.
Vyacheslav, please help me block my account in Spin Better.
I wrote to support, but the [...]
Resolved
EzCash Casino
EzCash Casino: 11.07.2026 blocked an account for 75,000 RUB
I have been playing on this site since 2021, that is more than 6 years, there were never any problems or anything like t [...]
Resolved
Daddy Casino
Daddy Casino: Payout not received since 30.06.2026
Good afternoon, on 30.06, from the account whose login ,a withdrawal was made on 30.06 at 15:47:52 for the amount of 262 [...]
Resolved
Banda Casino
Banda Casino: Verification and payout delayed since 26.06.2026 for 250,000 RUB
Good afternoon, on 25.06.2026 I made a deposit totaling 11,000, got lucky and managed to win 250,000. They immediately a [...]
Resolved
Apex Casino
Apex Casino: They Have Not Paid Me Since 24.06.2026
Hello! I want to talk about my problem with verification on the APEX project. On 24.06 I got 1000 rubles on the site bal [...]
Resolved
JetTon Games Casino
JetTon Games Casino: Account blocked on 17.06.2026
Hello. Jetton games blocked my account under clause 5.4 of the platform rules.... The rule says that a player can only h [...]
Resolved
Motor Casino
Motor Casino: My deposit has been missing since 11.07.2026
Hello, I wanted to make a deposit to the Motor casino for 601 rubles. I made the deposit on 11.07.26 at 13:40 Moscow tim [...]
Resolved
Atom Casino
Atom Casino: delaying payout since 12.07.2026
I registered there a long time ago. They had paid out small amounts here and there, 2 to 5 thousand rubles. On Treputin' [...]
Resolved
Norm Casino
Norm Casino: no two deposits from 10.07.2026
Hello, I made two deposits using the mobile payment details, and the deposits still have not come through after 3 hours, [...]
Resolved
Norm Casino
Norm Casino: verification and withdrawals delayed since 11/07/2026
Hello.
I am a client of NORM casino (ID 435315192). I am filing an official complaint about the unjustified delay in th [...]
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Casino issues forum discussions
Adept
Rank
15
Reputation
1 781
Publications
12 199
Subscribers
15
Registration
Feb 5, 2019
in reply to: Discussion of casino bonus codes and bonuses
Can someone tell me what the thread is called where they give no-deposit bonuses, free spins, etc. for your birthday?
I can’t remember.
Adept
Rank
11
Reputation
712
Publications
4 566
Subscribers
0
Registration
Dec 7, 2021
in reply to: Jetton Games Casino player discussion forum
@anutka89 4LUCK?)
@olvlav well, of course))
Skilled
Rank
7
Reputation
289
Publications
910
Subscribers
1
Registration
Mar 20, 2022
in reply to: Jetton Games Casino player discussion forum
@olvlav write to support in TG, they will add it)
@anutka89
4LUCK?)
The complaint can be closed as resolved, but I do not recommend playing here to anyone, the worst conditions in gambling
Complaint resolved
The player has deposits in 2026 alone, 5 times less than the bonuses used
This is bonus hunting
Complaint rejected