Resolved complaints about online casinos

April 10, 2014 | July 22, 2026 at 1:57 PM
In the "Resolved" section we publish complaints that were successfully reviewed and closed by arbitration of 4LUCK or by casino administration in players' favor. It records full refunds, bonus credits and other positive dispute outcomes. Users can review successful cases, learn how agreements were reached and assess the effectiveness of appealing to arbitration.
Before filing a complaint, carefully read the material on the complaint page.
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13016
  Resolved
Zooma Casino
Zooma Casino
Canceled payout
Claim Amount:
$35
Zooma Casino: I won a tournament against a streamer and my withdrawal was denied
21 hours ago
Hello, I honestly won a tournament from streamer L1way, got 3,000 rubles. I requested a withdrawal. The withdrawal got b [...]
  Resolved
Beer Casino
Beer Casino
Account suspension
Claim Amount:
$548
Beer Casino: 27.07.2026 Balance Deducted from Cashback
2 months ago
Hello, I registered on the Beer site, played there, made deposits starting on July 23, yesterday I received a cashback o [...]
  Resolved
PokerDom Casino
PokerDom Casino
Payout delay
Claim Amount:
$130
PokerDom Casino: Winnings from a Bet Were Not Credited on 17.06.2026
4 months ago
Good afternoon. Day 2 and the 2nd complaint about the project. I placed a bet on the World Cup, it hit, it says won, and [...]
  Resolved
Norm Casino
Norm Casino
Payout delay
Claim Amount:
$200
Norm Casino: No payout for 7 days
5 days ago
Hello, I'm in a situation where I requested a withdrawal of 17,000 rubles, and it still hasn't shown up. In chat it feel [...]
  Resolved
On-x Casino
On-x Casino
Payout delay
Claim Amount:
$704.84
On-x Casino: Unable to Withdraw Funds Since 22.09.2026
23 hours ago
22.09 I won 60k R. I requested a withdrawal. Right after that, they asked for verification. The first stage of verificat [...]
  Resolved
La Casino
La Casino
Payout delay
Claim Amount:
$1320
La Casino: Unable to withdraw since 03.10.2026
21 hours ago
Hello! For the second day now I have not been able to receive a payout from "La Casino" to my crypto wallet. Support say [...]
  Resolved
Beef Casino
Beef Casino
Deposit not credited
Claim Amount:
$215
Beef Casino: 02.10.2026 sent a deposit to the wrong payment details
22 hours ago
Good afternoon. yesterday I played quite actively on this site. I am a VIP player. There were quite a few deposits, and [...]
  Resolved
Faro Casino
Faro Casino
Payout delay
Claim Amount:
$80
Faro Casino: no payouts since 03.10.2026
23 hours ago
I made a 5k deposit, won 20k, bet 13, withdrew the rest, lost it. Woke up in the morning - it got canceled, they asked f [...]
  Resolved
Vavada Casino
Vavada Casino
Payout delay
Claim Amount:
$210
Vavada Casino: Withdrawal Hasn't Arrived Since 23.09.2026
1 week ago
Good afternoon, on 23.09.2026 I requested a withdrawal, today is the 27th and the money still has not arrived, I contact [...]
  Resolved
PokerDom Casino
PokerDom Casino
Payout delay
Claim Amount:
$241
PokerDom Casino: I can't get my payout since 28.09.2026
4 days ago
On September 28 I topped up my balance, the money came instantly and there were no problems. I played through 20k and de [...]
  Resolved
7k Casino
7k Casino
Payout delay
Claim Amount:
$1300
7k Casino: I've been waiting for my money since 19.09.2026
2 weeks ago
7K Casino has been driving me crazy since the 19th and still has not paid out 99,000 rubles in crypto TRC20, using the s [...]
  Resolved
Leon Bets Casino
Leon Bets Casino
Verification issues
Claim Amount:
N/A
Leon Bets Casino: since 13.09.2026, they have been reviewing the account and not paying out funds
2 weeks ago
Hello. Leonbet casino doesn't want to cash out my winnings, I deposited 6,000 rubles, won 26,000 on sports bets. They ar [...]
  Resolved
Jet Casino
Jet Casino
Deposit not credited
Claim Amount:
$17
Jet Casino: My deposit has been lost since 25.09.2026
1 week ago
Hello, on September 25, 2026, at 01:15:45, I made a transfer of 1500 rubles via SBP to the provided details for topping [...]
  Resolved
Motor Casino
Motor Casino
Payout delay
Claim Amount:
$1476321
Motor Casino: no payout of 1,476,321 RUB since 12.05.2026
4 months ago
Hello, help me solve an issue with Motor casino, they do not want to withdraw the full winnings, the winnings are 200000 [...]
  Resolved
PokerDom Casino
PokerDom Casino
Missing funds
Claim Amount:
$53
PokerDom Casino: On 08.08.2026, part of the bonus winnings was not credited
2 months ago
Good evening, I have a problem with this casino, the casino scammed me. I took a 100 percent bonus on sports, made a dep [...]
  Resolved
R7 Casino
R7 Casino
Account suspension
Claim Amount:
N/A
R7 Casino: I did not ask, but they unlocked my account anyway
7 days ago
Hello, I already wrote a complaint about this half-baked project, r7 casino. I filed a complaint about the account block [...]
  Resolved
Kent Casino
Kent Casino
Account suspension
Claim Amount:
$35.77
Kent Casino: My payout has not been processed since 20.09.2026
2 weeks ago
Hello! Please help me sort out the situation that happened! At the end of June 2026, I made my first deposit, but the de [...]
  Resolved
R7 Casino
R7 Casino
Canceled payout
Claim Amount:
$17646
R7 Casino: I can't withdraw a large sum, there is no payout method
2 weeks ago
Good day. I won 1,500,000 rubles at R7 casino. First they asked for detailed verification (the account was already verif [...]
  Resolved
Faro Casino
Faro Casino
Account suspension
Claim Amount:
$0.01599
Faro Casino: no deposit received since 01.10.2026
4 days ago
Hello! Today, 01.10.2026, the crypto deposit did not come through. Casino support, based on all the screenshots and the [...]
  Resolved
Tonplay Casino
Tonplay Casino
Account suspension
Claim Amount:
N/A
Tonplay Casino: They blocked my account on 01.10.2026
4 days ago
I registered for the first time on 25.09.26 at the TONPLAY casino. On 01.10.2026, I received a verification request. I [...]
  Resolved
CatCasino
CatCasino
Canceled payout
Claim Amount:
$300
CatCasino: Part of the payouts has not been returned since 15.09.2026
6 days ago
On 15.09 this year, I requested a withdrawal of 108,000 (in nine payments of 12,000) at Cat Casino. The first few payout [...]
Casino Complaints

Comments on current complaints

avatar-86037
Complaint Author
Rank
1
Reputation
0
Publications
2
Subscribers
0
Registration
Oct 4, 2026

The money was withdrawn, the account was not unblocked, unfortunately. Thanks for the help

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avatar-58356
Representative
Rank
5
Reputation
69
Publications
388
Subscribers
0
Registration
Aug 14, 2024

Hello!

Thank you for contacting us. The information about the deposit you specified has already been forwarded to the relevant department for a detailed review.

Our specialists are currently checking the circumstances of the payment and all the information you provided. Once the review is complete, we will definitely get back to you with updated information regarding this request.

Kind regards, the Kometa Casino team!

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avatar-85620
Complaint Author
Rank
1
Reputation
1
Publications
7
Subscribers
0
Registration
Sep 22, 2026

The issue is taking far too long to resolve! I have serious doubts that it will be resolved at all! I have been waiting for my deposit since 19.09.2026

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Casino Complaints

Casino issues forum discussions

avatar-45364
Skilled
Rank
10
Reputation
636
Publications
3 388
Subscribers
4
Registration
Nov 28, 2023
Natalya886, 19 minutes ago
Did New Vegas not give you 1000 fish? I didn’t catch it, unfortunately

nah, I still haven’t caught it there 🙄 and I haven’t caught it even in the old ones for a long time 😭 these fish have completely disappeared(

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avatar-31155
Skilled
Rank
8
Reputation
372
Publications
1 317
Subscribers
2
Registration
Mar 20, 2022

in Bue TG loot box

0
0
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avatar-19275
Adept
Rank
13
Reputation
1 107
Publications
5 603
Subscribers
1
Registration
Apr 18, 2019
Lylia, 7 minutes ago
I can see some kind of unhealthy situation has started, whoever won, immediately loses spins, weird

​it does not threaten us yet )))) we are losing ) , I would also agree to win $10-15K, let them shut it off ))))

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