Unresolved complaints about online casinos
IvanPronin
|
May 13, 2022
|
July 22, 2026 at 1:57 PM
Complaints about online casinos that were not resolved in the player’s favor - prolonged disputes, no response from casino administration, ignored support, or conflicts over payments, bonuses and account operation. Users can share their case, read others’ experiences and get advice on next steps.
Before filing a complaint, carefully read the material on the complaint page.
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Unresolved
Club-Vulkan Casino
Club-Vulkan Casino: My deposit has not been received since 28.09.2026
Hello!
Please help me figure this out.
I am a VIP client of Club Vulkan casino.
On September 28, 2026, I made a depos [...]
Unresolved
Bigs.bet Casino
Bigs.bet Casino: the brand was shut down, but the money was not fully paid out
At the end of August, they limited withdrawals on the account to 8000 per day. I didn’t manage to withdraw the full amou [...]
Unresolved
Chips.gg Casino
Chips.gg Casino: They blocked my account and took my money
I placed bets, just 10 bets in total, sometimes losing and sometimes winning, 10 bets altogether. I made my first withdr [...]
Unresolved
Royspins Casino
RoySpins Casino: Balance Disappeared During Bonus Wagering
There was a bonus. I had 1,500 rubles left, they deducted them, and the bonus is not even visible anymore. I played one [...]
Unresolved
Paradise.Casino
Paradise Casino: Delaying my payout since 11.09.2026
Hello, I played at Paradise casino, put 5,213 rubles up for withdrawal. There were no problems with withdrawals before, [...]
Unresolved
Paradise.Casino
Paradise.Casino: they have not paid out my money since 13.09.2026
I deposited money, won 20,000 rubles in crash, but the funds still have not arrived, it has been almost 5 days. They say [...]
Unresolved
RamenBet Casino
RamenBet Casino: prizes not awarded in the SPORTFLIX promotion
Good afternoon! In the RamenBet casino there is a SPORTFLIX promo. You can check it in the Sports promo section. (turns [...]
Unresolved
RamenBet Casino
RamenBet Casino: free bets for deposits were not awarded in the Sportflix promotion
I was looking through complaints recently and saw that in the thread, under the Sportflix promo, free bets were not give [...]
Unresolved
Paradise.Casino
Paradise.Casino: They blocked my account on 23.09.2026
I have Platinum status, with 600,000 rubles in deposits at this casino. They give deposit bonuses (free spins), every we [...]
Unresolved
Neon Club Casino
Neon Club Casino: verification completed, but I cannot withdraw
I have been playing on this site for quite a long time. I used to make deposits there - everything was fine, but then th [...]
Unresolved
Loot Run Casino
Loot Run Casino: No Payout for a Bug Found in the Sports Section
Hello. I went into the Lutran project sportsbook and noticed that the wheel, where you can win x2, x3, and x1.5 of your [...]
Unresolved
Tvoe Casino
Tvoe Casino: Delaying my payout since 06.09.2026
Hello, Vyacheslav, this casino has not been withdrawing money to crypto for more than 24 hours. They said: wait, wait, m [...]
Unresolved
Melbet Casino
MelBet Casino: Has not paid for 1 year and 1 month on 1,360,000 KGS
Hello!
Melbet casino / Operator: Pelican Entertainment B.V. / License: Curacao stole my money.
**My ID:** 160039145
* [...]
Unresolved
Club-Vulkan Casino
Club Vulkan Casino: My deposit hasn't arrived since 13.09.2026
My deposit has not arrived at the Vulkan casino for a week already. I sent all the documents, and it was useless. The am [...]
Unresolved
Baterybet Casino
Baterybet Casino: verification delayed from long time
Account id : 49655063
I am honestly extremely frustrated and disappointed with the service I have received from Bater [...]
Unresolved
Doggy Casino
Doggy Casino: I have not received my payout since 03.09.2026
I recently registered at the new Doggy casino, made deposits, withdrew money once, the money was credited to the specifi [...]
Unresolved
Trust Dice Casino
Trust Dice Casino: They blocked my account on 31.08.2026
Hello, I can’t get into my account, I requested a withdrawal of 30 dollars, 30 minutes passed and I got kicked out of my [...]
Unresolved
Club-Vulkan Casino
Club-Vulkan Casino: they have not paid out my money since 13.09.2026
Hello, I registered at this casino about a year or a year and a half ago, deposited money then, played a little, request [...]
Unresolved
AceBet Casino
AceBet Casino: they did not award the prize for the survey
Hello,
I would like to submit a complaint regarding a $60 survey reward that was not credited to my Acebet account.
[...]
Unresolved
Fairspin Casino
Fairspin Casino: Cited sanctions and did not pay out funds
Hello.
Since 2021 I have been playing at Fairspin casino, and I also used their Hold to Ear program. Payouts were made [...]
Unresolved
Fairspin Casino
Fairspin Casino: they have not paid out my $10,310 since 20.05.2026
Good afternoon!
I have been playing at Fairspin casino for more than a year. I have made several deposits and several w [...]
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Administrator
Rank
41
Reputation
40 687
Publications
5 738
Subscribers
109
Registration
Jul 12, 2013
in reply to: Playforfuns - new balance
Mancala has been restored in full.
Adept
Rank
12
Reputation
861
Publications
4 807
Subscribers
9
Registration
Jan 16, 2022
in reply to: Discussion of casino bonus codes and bonuses
This slot would not pay out like that for real. Is it worth spinning away about 2,000 rubles?
Yeah, looks like RTP+80 on this promo, it immediately makes you think about the place’s honesty and transparency…
Skilled
Rank
7
Reputation
257
Publications
1 361
Subscribers
0
Registration
Dec 10, 2022
in reply to: Discussion of casino bonus codes and bonuses
The cashback network has kind of gone quiet, there haven’t been any no-deposit free spins for about 2 weeks already… looks like their bet on players coming back didn’t pay off)))
A month or two will pass and they’ll start sending them again. As soon as people stop depositing again, they’ll start up once more.
The complaint has been sent to the casino
Hello.
Thank you for the information provided. At the moment, the issue is being worked on, and we are checking the latest information on your account with the relevant specialists.
As soon as we receive the necessary details, we will get back to you with a response.
The complaint has been sent to the casino