Unresolved complaints about online casinos

IvanPronin | May 13, 2022 | July 22, 2026 at 1:57 PM

Complaints about online casinos that were not resolved in the player’s favor - prolonged disputes, no response from casino administration, ignored support, or conflicts over payments, bonuses and account operation. Users can share their case, read others’ experiences and get advice on next steps.

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2129

Unresolved

Bonus not awarded

Claim Amount:: $30

October 26, 2026 at 6:27 PM UTC

At Zeppelin Casino, I got an email saying a bonus was available: I had to shout the platform's name into the microphone, [...]

Open

Unresolved

Verification issues

Claim Amount:: $208

October 19, 2026 at 5:02 PM UTC

Account ID 5d45a5072e8fe63746b4226d: after several successful withdrawals, my next withdrawal request got stuck. I conta [...]

Open

Unresolved

Account suspension

Claim Amount:: $3000

June 9, 2026 at 11:06 AM UTC

Good evening! 4 years ago my account was blocked after I made sports bets. The account was blocked, I wrote to support, [...]

Open

Unresolved

Verification issues

Claim Amount:: $130

October 30, 2026 at 6:26 PM UTC

I made a deposit at this casino, played for a bit, and requested a €110 withdrawal. They asked me to verify my account. [...]

Open

Unresolved

Bonus not awarded

Claim Amount:: $62.07

November 2, 2026 at 11:54 AM UTC

Everything is fine, but not everything. The deposit was credited after 14, but before making it, I activated the 200% bo [...]

Open

Unresolved

Account suspension

Claim Amount:: $49

November 2, 2026 at 2:55 PM UTC

My account ID 1291426503 was blocked when I tried to withdraw funds. At first, the withdrawal took a long time. I contac [...]

Open

Unresolved

Account suspension

Claim Amount:: $248.52

September 18, 2026 at 12:30 PM UTC

Good evening! I registered on the casino site back in 2024. I played rarely. Then I decided to play again, put in a litt [...]

Open

Unresolved

Payout delay

Claim Amount:: $243

August 10, 2026 at 10:35 AM UTC

I requested a crypto withdrawal, I had made the deposit with crypto. 24 hours passed. The deposit never came through. I [...]

Open

Unresolved

Other casino complaints

Claim Amount:: $150

July 7, 2026 at 10:20 AM UTC

At first the deposit took a very long time, but in the end it was credited anyway. Now a new problem has come up. I hav [...]

Open

Unresolved

Account suspension

Claim Amount:: $48

November 13, 2026 at 11:16 AM UTC

Hi, I was playing at Dragon Money overnight using a promo code for 444 rubles. I spent about 5 hours wagering it, and th [...]

Open

Unresolved

Account suspension

Claim Amount:: $403

November 13, 2026 at 11:14 AM UTC

Good day. I took part in Mellstroy's wheel and won 416 USDT. I was happier than ever, thinking I was lucky. But that was [...]

Open

Unresolved

Account suspension

Claim Amount:: $90000

November 11, 2026 at 2:15 PM UTC

Hello, I deposited 700 rubles on the dragon money project. I won 100,000+, requested a withdrawal, refreshed the [...]

Open

Unresolved

Canceled payout

Claim Amount:: $133

November 10, 2026 at 12:03 PM UTC

Complaint regarding the unauthorized deduction of funds To the administration of the Dragon Money online casino I [...]

Open

Unresolved

Issues with refunds

Claim Amount:: $3800

August 3, 2026 at 1:35 PM UTC

I signed up on the site and wanted to place sports bets, after which 2 bets won successfully and I decided to withdraw t [...]

Open

Unresolved

Payouts

Claim Amount:: $55.76

October 21, 2026 at 12:55 PM UTC

Good day, friends 🤝💪 Hi everyone, this is my first time posting. I never thought I’d turn to you after 6 years of playi [...]

Open

Unresolved

Missing funds

Claim Amount:: $70000

November 6, 2026 at 11:52 AM UTC

Hello! I was playing on the dragonmoney site. I’d had some pretty big wins, and never had any problems. But on October 3 [...]

Open

Unresolved

Account suspension

Claim Amount:: $11000

October 5, 2026 at 1:01 PM UTC

7 months of fighting with Stake: VIP Platinum VI and endless refusals to verify my address Hello. I am asking for hel [...]

Open

Unresolved

Canceled payout

Claim Amount:: $80

November 2, 2026 at 12:39 PM UTC

I won $50 in a giveaway from streamer Kurza on Dragon Money, quickly turned it into $80, and requested a withdrawal. 40 [...]

Open

Unresolved

Other casino complaints

Claim Amount:: $64

November 2, 2026 at 12:36 PM UTC

Good afternoon, I’d like to file a complaint about Dragon Money casino. Basically, yesterday, October 31, 2026, I won 24 [...]

Open

Unresolved

Canceled payout

Claim Amount:: $24

October 14, 2026 at 11:16 AM UTC

I deposited 1k on Wai, lost 400 rubles in the slots, went into poker, won 3 bets, wanted to withdraw 2k, and they said t [...]

Open

Unresolved

Account suspension

Claim Amount:: $60

October 19, 2026 at 12:29 PM UTC

Good afternoon I haven’t played on this project for a very long time, and they sent me an email with a no deposit bonus [...]

Open

Casino Complaints

Representative

Rank

Reputation

Publications

444

Subscribers

Registration

Oct 17, 2025

Published: November 15, 2026 at 9:24 AM UTC

Meilstroy Casino: I haven't been able to withdraw my money since October 25, 2026 ⁽⁴⁾

Hello!
We apologize for the inconvenience and the long wait.
We checked your account: verification has been successfully completed, and your funds have been paid out. Please check your balance. If any part of the amount hasn’t arrived, write to us and we’ll check right away.

Please wait...

Complaint Author

Rank

Reputation

Publications

Subscribers

Registration

Sep 20, 2026

Published: November 15, 2026 at 8:30 AM UTC

Meilstroy Casino: I can't withdraw my balance as of October 29, 2026 ⁽¹⁷⁾

Please update the claim amount: the withdrawal amount is currently 91,500 USDT, and verification is still in progress.

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Complaint Author

Rank

Reputation

Publications

Subscribers

Registration

Aug 20, 2026

Published: November 15, 2026 at 6:24 AM UTC

Apex Casino: since 20.08.2026, they are doing everything possible to delay verification and payout ⁽⁴⁹⁾

Here you go, screenshots. You can see for yourself.

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Casino Complaints

Experienced

Rank

Reputation

171

Publications

925

Subscribers

Registration

Oct 24, 2019

Published: November 15, 2026 at 11:18 AM UTC #1355062

in reply to: Discussion of casino bonus codes and bonuses

ewgen99, November 15, 2026 at 11:13 AM UTC

Keep me posted, this is very important information

Why are you so angry?

Please wait...

Skilled

Rank

Reputation

434

Publications

2 422

Subscribers

Registration

Mar 25, 2020

Published: November 15, 2026 at 11:13 AM UTC #1355060

in reply to: Discussion of casino bonus codes and bonuses

Natalya886, November 15, 2026 at 10:50 AM UTC

Yesterday, 1win gave out spins for a crash game, 100 spins worth $0.20 each, with a 25x wagering requirement. Unfortunately, I couldn’t wager it through.

Keep us posted, this is very important information

Please wait...

Skilled

Rank

Reputation

462

Publications

2 589

Subscribers

Registration

Mar 10, 2026

Published: November 15, 2026 at 11:10 AM UTC #1355058

in reply to: Jetton Games Casino player discussion forum

dimagrig, November 15, 2026 at 9:42 AM UTC

I’ve never hit it in any of them. One time, 888 gave me very little.

Well, I haven’t hit the 888 line either. I’m just saying they at least paid out the face value.

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