Handling player complaints about errors, crashes and unfair operation of online casino software

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Missing funds

Claim Amount:: $90

1 month ago

On May 17 I made a deposit of $50 (3,800₽) from crypto under a TG casino bonus 150% (the bonus was credited manually). I [...]

Open

Resolved

Software glitches

Claim Amount:: $80

2 months ago

Hello, my ID is 23619043. Since April 19, I have just been watching my bets in Aviatrix go down the drain! On April 19, [...]

Open

Resolved

Missing funds

Claim Amount:: $21000

1 month ago

Hello. I want to tell about a situation with the Why casino. They sent me an email with a no-deposit bonus. I went into [...]

Open

Resolved

Missing funds

Claim Amount:: $83

2 months ago

$83 in winnings didn't come from the slot, it's been more than two days and no one has paid me, support keeps sending a [...]

Open

Resolved

Missing funds

Claim Amount:: $141

3 months ago

Hello. I never thought I would have to file a complaint in my life. I do my own betting picks, follow sports events, an [...]

Open

Resolved

Software glitches

Claim Amount:: N/A

4 months ago

Hello. I'm writing another complaint about Lev casino. A few days ago I made a deposit of 500 rubles and won a measly 30 [...]

Open

Resolved

Missing funds

Claim Amount:: $350

3 months ago

Good day, writing about this problem. I was playing Aviator, first placed two bets of $30-45 each (so about $60-90 in to [...]

Open

Resolved

Missing funds

Claim Amount:: $200

4 months ago

07.02.2026 At 18:14 I was playing the slot Wild bounty showdown with a stake of 100 rubles, I hit the bonus game, the bo [...]

Open

Resolved

Missing funds

Claim Amount:: $80

3 months ago

On 06.03.2026 at 19:57:39 (UTC+3) 5000 RUB was mistakenly deducted from my balance. The chat operator officially acknowl [...]

Open

Resolved

Missing funds

Claim Amount:: $1121.84

3 months ago

On 12.03.2026 at around 22:00 I requested a withdrawal of winnings for 180,000 rubles. After I submitted the withdrawal [...]

Open

Resolved

Software glitches

Claim Amount:: $100

4 months ago

I haven't visited this resource much lately, and today I realized it wasn't in vain)) In general, I play a lot of slots [...]

Open

Resolved

Missing funds

Claim Amount:: $300

4 months ago

I’m a player with 30 years of experience, at the casino “Lev” (formerly “Vulkan”) [email protected] in the Amatic Lovely [...]

Open

Resolved

Software glitches

Claim Amount:: $130

4 months ago

I played on 10.02.2026 in Live Russian Roulette, placing bets one after another. I bet on red and on numbers, a black ca [...]

Open

Resolved

Missing funds

Claim Amount:: $1315

5 months ago

I won 150,000 rubles in Champion Casino Slots - 50,000 rubles were withdrawn to my wallet, then somehow the crypto walle [...]

Open

Resolved

Missing funds

Claim Amount:: $157

5 months ago

Good evening! The problem is that Paradise Casino did not credit a win from the casino game "Crazy Time" in the amount o [...]

Open

Resolved

Math errors

Claim Amount:: $1000

6 months ago

hello, not sure who to contact, I noticed this thing a long time ago I want to bring to light a bug (or a deliberate sca [...]

Open

Resolved

Software glitches

Claim Amount:: $50

8 months ago

Hello. I took part in the "Endorphina SPIN OF LUCK" tournament, and by my calculations I earned enough points to get in [...]

Open

Resolved

Software glitches

Claim Amount:: $298

6 months ago

Hello, I ran into a problem: a bonus was purchased in the Azteccluster slot from provider Bgaming for 18,400 rubles. At [...]

Open

Resolved

Software fairness

Claim Amount:: $90

7 months ago

Hello, I lost money on 2 slots from Playson and Evoplay - none of the slots have a game history, support said they don't [...]

Open

Resolved

Software fairness

Claim Amount:: $1500

7 months ago

With this message I express my complaint against the online casino «Money-x» due to the systematic impossibility of achi [...]

Open

Casino Complaints

Masterful

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2 169

Publications

5 577

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Mar 31, 2019

Published: 17 minutes ago

JetTon Games Casino: Blocked for a deposit refund ⁽²³⁾

VyacheslavLenin, June 5, 2026 at 10:01 PM

Akop. Stop spouting nonsense. I have already warned repeatedly that the dialogue must be conducted properly both in the complaint and in the casino BEFORE it is submitted. This is the first and last warning regarding demeaning and insulting wording against other nations and nationalities.

@vyacheslavlenin.Good morning. There won’t be any news this week ?

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Administrator

Rank

Reputation

2 833

Publications

59 997

Subscribers

165

Registration

Nov 14, 2015

Published: yesterday, 22:22

Banda Casino: they have been delaying my 2042 USD payout since 20.06.2026 ⁽³⁾

Жалоба решена

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Administrator

Rank

Reputation

2 833

Publications

59 997

Subscribers

165

Registration

Nov 14, 2015

Published: yesterday, 22:16

iWild Casino: they have not paid out my $5,900 since 13.06.2026 ⁽⁸⁾

Nchv, yesterday, 16:13

Контакт этой девушке был в этом посте

@nchv Это аффилейт менеджер данного казино

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Casino Complaints

Skilled

Rank

Reputation

656

Publications

4 198

Subscribers

Registration

Dec 7, 2021

Published: 5 minutes ago #1198302

in reply to: Jetton Games Casino player discussion forum

Ulia01, 1 hour ago

@snowwinner I guess I’m not eligible for cash at all, hopefully maybe they’ll give me free spins

@ulia01 why not?

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Skilled

Rank

Reputation

656

Publications

4 198

Subscribers

Registration

Dec 7, 2021

Published: 8 minutes ago #1198300

in reply to: Tonplay Casino player discussion forum

gans2115, 5 hours ago

We need to tweak the reviews about these little casinos (Toncoin and Jetton) in a worse direction! Somehow they went downhill pretty fast…. Though guys, remember what Jetton was like before 4LUCK had those spins in the shop! Most people did not even know about them! I knew about Jetton, and I [...]

@gans2115 what happened?

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Adept

Rank

Reputation

1 766

Publications

12 162

Subscribers

Registration

Feb 5, 2019

Published: 36 minutes ago #1198298

in reply to: Discussion of casino bonus codes and bonuses

Ludiator, 2 hours ago

Maybe they will slap a bunch of dislikes on me now, but still, I often read different posts on the forum, and what surprises me more is this – a person posts a promo, for example, guys, here is such and such a promo for 100 activations, and the situation is that if you did not manage to grab t [...]

@oktan yeah, forget those dislikes, they do not decide anything anyway, it is like in school, someone is a straight-A student, and someone is a failing student) but there will always be people like that, who will put a dislike just for the hell of it, because they have nothing better to do) or because he did not like that he did not manage to grab it, I stopped caring about people like that a long time ago, and I do not throw dislikes for promos that did not work.

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