Review of player complaints about issues with bonus offers, cancellations, and bonus terms violations in online casinos

File a Complaint

1345

Best

Clear filters

Clear

1345

For casino reaction: 99 Hrs

Bonus glitches

Claim Amount:: N/A

3 hours ago

I hit free spins in Wild Bandito at Casino Vodka, and on the penultimate spin the winning lines did not pay out. I wrote [...]

Open

For player reaction: 98 Hrs

Bonus not awarded

Claim Amount:: $10000

2 days ago

Hello, I ask you to also look into this issue so that the 5% bonus is credited, because it was not added for 24.01.2026, [...]

Open

For casino reaction: 97 Hrs

Bonus not awarded

Claim Amount:: $100

1 week ago

I was looking through complaints recently and saw that in the thread, under the Sportflix promo, free bets were not give [...]

Open

For casino reaction: 62 Hrs

Bonus not awarded

Claim Amount:: $65

4 weeks ago

Hello! On May 20 I received a bonus offer: deposit insurance 55%, there were no other bonus offers. I follow the link [...]

Open

For casino reaction: 62 Hrs

Bonus not awarded

Claim Amount:: N/A

1 week ago

Good afternoon! In the RamenBet casino there is a SPORTFLIX promo. You can check it in the Sports promo section. (turns [...]

Open

Awaiting moderator reaction

Bonus rules violation

Claim Amount:: N/A

3 weeks ago

Hello, I'm reaching out to everyone in the Royals network. Why were my bonuses blocked across the entire Royals network? [...]

Open

Awaiting moderator reaction

Bonus glitches

Claim Amount:: $240

1 month ago

Recently I saw a complaint similar to my situation and decided to write about mine. I bought free spins on 4LUCK - it cr [...]

Open

Awaiting moderator reaction

Bonus canceled

Claim Amount:: $100

2 weeks ago

Good afternoon, I have the same problem as many others in the cat network, Catcasino gave me 300 no-deposit free spins w [...]

Open

Awaiting moderator reaction

Bonus canceled

Claim Amount:: $138

3 weeks ago

I was given 300 no-deposit free spins with a x5 wagering requirement, max win 10,000 rubles. At the time I was clearing [...]

Open

Awaiting moderator reaction

Bonus abuse

Claim Amount:: $400

2 months ago

So, Iris Casino, I register, a notification comes in both in the casino and by email saying, "Make a deposit, we have cr [...]

Open

Awaiting moderator reaction

Bonus canceled

Claim Amount:: $10

2 months ago

Today there was a cashback on pf, I played and decided to withdraw 2,500 r. I withdrew it. Half an hour later in the gif [...]

Open

Awaiting moderator reaction

Bonus not awarded

Claim Amount:: $308

8 months ago

As soon as the new casino Tippy came out I heard about it from the streamer MAKSONE, at the same time he ran a contest f [...]

Open

Awaiting moderator reaction

Bonus glitches

Claim Amount:: $2700

1 year ago

Hello, I ran into a problem with an incorrectly calculated win at the Mostbet sportsbook. I was playing Belatra's Mummyl [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $100

2 days ago

Hello, Vyacheslav. My birthday was on 19.06.1983, so all the casinos gave out gifts on that same day, some earlier. The [...]

Open

Resolved

Bonus not awarded

Claim Amount:: N/A

2 weeks ago

Hello! I received a promo code for 100FS from Cactus casino by email (I am attaching a screenshot), and it says that it [...]

Open

Resolved

Bonus canceled

Claim Amount:: $130

1 week ago

Basically, the issue is simple, they called me, you have a 100% bonus on the deposit in sports, wagering x5, I rolled it [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $3000

1 week ago

Good afternoon, I am a VIP player at mostbet, but as I can see VIP support is not going to solve my problem, I wrote to [...]

Open

Resolved

Bonus canceled

Claim Amount:: $30

2 weeks ago

The deposit was tied to a bonus, you make a deposit and get a 100% bonus into your bonus account, and to wager it you ne [...]

Open

Resolved

Bonus glitches

Claim Amount:: $20

3 weeks ago

Hello. I found 300 no-deposit spins in the cat bonus and cashed them out. I started wagering them in Pragmatic and BGami [...]

Open

Resolved

Bonus not awarded

Claim Amount:: $5000

2 weeks ago

Good afternoon, I ask the casino to consider a personal bonus for a VIP player, over the last 2 days about $5000 was lef [...]

Open

Bonuses

What's new in player's blogs What's new on our site What's new on our forum What's new in the chatterbox

AI summary

Complaints about online casinos related to bonuses not being credited

Complaints about online casinos about bonuses that were not canceled

Complaints about online casinos over accusations of bonus abuse

Complaints about online casinos related to violations of bonus rules

Our news and bonus 4LUCK Telegram channel.
Join now!

Updated: Today

Casino Complaints

Average

Rank

Reputation

Publications

Subscribers

Registration

Jan 1, 2026

Published: 4 minutes ago

Apex Casino: 55 USD payout has not arrived since 21.06.2026 ⁽¹⁷⁾

Please wait...

Representative

Rank

Reputation

Publications

Subscribers

Registration

Jun 19, 2026

Published: 10 minutes ago

Apex Casino: my 22,000 RUB payout has not arrived since 22.06.2026 ⁽²⁾

Good afternoon!

We see that the provider clarified that the payout was successfully processed on its side.

Please provide us with a video from your bank’s online account showing that the payout did not reach you.

As we can see, a similar email from our side has already been sent to you, please reply to it.

Please wait...

Average

Rank

Reputation

Publications

Subscribers

Registration

Jan 1, 2026

Published: 19 minutes ago

Apex Casino: 55 USD payout has not arrived since 21.06.2026 ⁽¹⁷⁾

Yes, no problem, I sent it to your support team, unfortunately I can’t upload such a file here.

Please wait...

Casino Complaints

Experienced

Rank

Reputation

Publications

237

Subscribers

Registration

Oct 21, 2022

Published: 1 minute ago #1198045

in reply to: Discussion of casino bonus codes and bonuses

olegpetkin, 3 hours ago

@olvlav I thought people already no longer fall for this. But apparently newbies

@olegpetkin Pedkin, you’re a funny-looking sticker.

Please wait...

Experienced

Rank

Reputation

Publications

229

Subscribers

Registration

Mar 10, 2026

Published: 4 minutes ago #1198042

in reply to: Jetton Games Casino player discussion forum

Anyutka), 5 minutes ago

@saranman well, it’s worth trying once))

@anutka89 hi, I’ve already tried to claim it twice, but I can’t play it through

Please wait...

Skilled

Rank

Reputation

655

Publications

4 193

Subscribers

Registration

Dec 7, 2021

Published: 5 minutes ago #1198040

in reply to: Jetton Games Casino player discussion forum

Saranman, 18 minutes ago

@anutka89 I’m still thinking whether to get it or not, I haven’t taken it even once yet)

@saranman well, it’s worth trying once))

Please wait...

Complaints about online casino bonus issues

How it Works?

Comments on current complaints

Casino issues forum discussions