Rox Casino: bonus scam?

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Jul 12, 2013

Published: January 15, 2018 #1

IvanPronin, January 15, 2018

Hello. ROX casino support said that for a deposit of 1200r I would additionally get free spins with a bet of 27r per spin. I saved the chat with the operator. I made the deposit, received the free spins, but they turned out to be 10 r. There is proof in the game history. I contacted the cha [...]

Complaint rejected in the main complaints section due to the casino not being in the listing.

Reposted here to publicize the situation.

Upd: RESOLVED!

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Average

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2

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8

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3

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Jan 7, 2018

Published: January 15, 2018 #2

Today a manager got in touch. They compensated the cost of the spins by topping up the balance. There were 2 calls, the first about two operators who provided false information and will be fined. The second regarding the compensation

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Administrator

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Jul 12, 2013

Published: January 15, 2018 #3

Andrew83, January 15, 2018

Today a manager got in touch. They compensated the price of the spins by topping up the balance. There were 2 calls, the first saying that two agents provided false information and will be fined. The second was about the compensation

oh! well great!

Then good luck!)

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Apr 18, 2016

Published: January 16, 2018 #4

Andrew83, January 15, 2018

Today a manager contacted me. They compensated the cost of the spins by topping up the balance. There were two calls, the first saying that two operators had provided false information and would be fined. The second about the compensation

F**k, I’m shocked. And how many people play at different casinos but don’t have accounts or registrations on forums and casino blogs. What are they supposed to do with this kind of treatment….

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Experienced

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Jun 12, 2016

Published: January 16, 2018 #5

😐What the hell is this Roxana Babayan anyway? I somehow wandered over to them once, but was too afraid to deposit… They don’t inspire any trust at all😎

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Jul 12, 2013

Published: January 16, 2018 #6

ReptiloiD, January 16, 2018

😐What is Roxana Babayan even? I kind of checked them out, but I was too scared to deposit…They don’t inspire any trust at all😎

SoftSwiss, opened online not long ago. I can’t say anything about it yet.

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Experienced

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5

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Jun 12, 2016

Published: January 16, 2018 #7

IvanPronin, January 16, 2018

a SoftSwiss site that opened online not long ago. I can’t say anything about it yet.

Another SoftSwiss😁 as experience shows, the new casinos on SoftSwiss are total money-grabbers😁 In short, I didn’t deposit there. and I’m seriously considering not depositing there anymore😎

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Skilled

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10

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Aug 8, 2015

Published: January 16, 2018 #8

ReptiloiD, January 16, 2018

Another SoftSwiss one 😁 as practice shows, new casinos on SoftSwiss are real money-eaters 😁 In general I didn’t deposit there. and I’m seriously thinking not to deposit there anymore 😎

yeah +100500 – the company is Belarusian – I second that

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Experienced

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4

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Jan 17, 2018

Published: January 18, 2018 #9

Good afternoon!

Recently human error really had a negative impact, and as a result the player was given inaccurate information.

The employee who provided that information was fined, and all bonuses were returned to the player.

We strive to prevent such situations and value our reputation, therefore on behalf of the Rox Casino team I sincerely apologize and wish you big wins!

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Administrator

Rank

41

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40 659

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111

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Jul 12, 2013

Published: January 19, 2018 #10

Rox_Casino, January 18, 2018

Good afternoon! Recently the human factor really played a negative role, as a result the player was given inaccurate information. The employee who provided this information was fined, and all bonuses were returned to the player. We try to prevent such situations and value our reputati [...]

Thank you for the prompt response!

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Rox Casino - bonus scam?