@anutka89​, thanks for providing the account information in private messages.

I checked your account and can see that no-deposit bonuses were indeed credited to you. At the very least, the last time you were given 75 free spins on 09.05.2026 at 09:12:41 (GMT+3). In addition, you were also credited with other no-deposit bonuses earlier. Although you were not able to wager through these free spins specifically, I can see that already on 18.05.2026 at 19:31:42 (GMT+3) you received another bonus (for a deposit) and increased its amount from 10,834.75 ₽ in bonus funds to 54,173.75 ₽ on your real balance.

We understand that getting no-deposit bonuses is always nice and you want them more often. From our side, we will keep working to please players with new promotions and offers.

We hope that no matter where you are playing now or plan to play, the game will bring you enjoyment and positive emotions.

@anutka89​, that won’t stop us from checking the information. Send me in private messages the phone number or email used during registration. If you don’t remember the account ID, that will be enough to find the account.

@anutka89​, it would be interesting to check. If it’s not too much trouble, send your ID, and we’ll look at the bonus credit history. Curious to figure out whether there really wasn’t a single no-deposit bonus the whole time.

@booosteeer​, let’s skip the ads for other platforms in this thread, this is still our project being discussed here. If you have any questions about verification or the bonus policy, contact the chat on the site. Support works 24/7, and all suggestions and feedback are taken into account.

@olegpetkin​, if the bonuses were restricted, the chance of having them re-enabled is very small… Everything is up to the security team. It is possible that after some time the decision will be reviewed.

@anutka89​, it is always worth clarifying this point. No-deposit bonuses can be issued by managers if they were generated by the system. It’s a shame that after playing you ended up with such an impression. We hope there were also pleasant moments that we were able to share with you. If you decide to come back, we will be glad to see you again.

@booosteeer​, and what exactly are the issues you’re talking about? Standard verification usually takes about 5 minutes. If you’re talking about additional verification, then it is not carried out for everyone, only in cases where the security team has reason to believe that the site’s terms of use may have been violated.

@ingibordadapkuna​, I understand that when you have VIP status, you want to count on some personal bonuses and special attention. Our managers always try to find interesting offers for such occasions. As for the bonus you received: this is a general offer available to everyone. If you mean personal gifts or special bonuses, it is better to check that with your manager.

@lucifer0076​, hi! In general, no-deposit bonuses are regularly raffled off on our social media. There are also community managers there now, so the chat has definitely come alive. I saw that they also periodically run giveaways for various bonuses. So join in, chat, and take part in the activities!

@ingibordadapkuna​, greetings! Submit a complaint on the site, and we will take a detailed look at your case.