Cleopatra Casino detailed analysis

I got to know Cleopatra casino in 2018. This casino belongs to the well-known Dama N.V. network. I played here for a couple to three years with varying intensity, mostly for small amounts. At that time deposits to this casino from a QIWI wallet were accepted from 10 rubles, and there was also the option to top up the account from a mobile phone balance from 100 rubles. There are quite a few providers here as in other Dama casinos. There was a standard welcome pack for the first deposits, with no withdrawal limits. I passed verification quickly – a photo of my passport and that was it. Before writing this review I was surprised to find a working mirror of the casino, logged into my account, and the entire deposit-withdrawal history was preserved. The site had an upgrade, overall pretty decent, everything is done in dark tones. There is no Russian-language version of the site, although if I remember correctly it used to be available. I looked – the largest withdrawal here was 8,000 rubles; I didn’t have problems with withdrawals at this casino. At the moment, as far as I understand, you can’t play in rubles since there are no top-up options except Skrill, which is no longer available for Russia. But you can top up in crypto; there are accounts in euros and dollars. At the time mentioned Cleopatra was not the worst casino in the Dama network, and maybe it still isn’t.

To be honest, I was left with extremely unpleasant impressions about Cleopatra casino. I want to share this so others might think twice before putting their money there. I found it kind of by accident – I saw an ad promising a generous welcome bonus and tons of games. Well, I thought, why not try, since they accept both rubles and crypto. On the surface the site looked okay, the Egyptian theme, but it was done somehow cheap and tacky. It feels like they bought a template for pennies and barely adapted it. But okay, design is nonsense, the main thing is that everything works inside. However, things didn’t run smoothly there either. The platform is generally laggy, slots sometimes freeze on launch, especially in the evening, apparently when the load is higher. Even at that stage I felt uneasy.I decided to start with rubles to keep it simple. I made my first deposit – 4,500 rubles, promising myself that would be the cap for the test. The money was taken from the card quickly, no complaints there. I immediately went to the bonuses section – I wanted to activate that welcome package that was shown all over the homepage. There was no button in the personal account. Well, I thought, okay, it happens, I’ll write to support.That’s where the complete absurdity began. I wrote in the online chat. At first it showed “operator is being found” for about five minutes, then some auto-responder with standard phrases connected. I explained the situation in detail: I made a deposit, the bonus didn’t activate, please help, silence. The message was read, and that was it. I waited about twenty minutes, wrote again – zero result. Then I tried to write over two days – not a single coherent answer, only that bot running the same links to the FAQ in circles. It’s just unacceptable. Some casino, and essentially no support.Of course, I didn’t have much desire to play without the bonus I was counting on. I still tried spinning the slots with my own money – I lost the whole 4,500 quite quickly, which, in general, is normal. But you’re left with a specific bad aftertaste. It feels like you were just cheated on promises. Pros? Well, if you really look, deposits in rubles went through without problems, and the choice of game providers seems decent. But that’s such a basic minimum it’s hard to call it a real plus.And the main downside that cancels everything out is the complete ignoring by support. If a casino that presents itself even a little doesn’t have minimum tech support to resolve the simplest bonus questions – what can you say about more serious problems, like withdrawals? I didn’t even try to play through or withdraw because I’m sure – if they don’t help with such a trifle, they’ll just screw you on withdrawals.All in all, Cleopatra casino is a vivid example of how not to do things. Bad service, ignoring clients, dubious fulfillment of their own promises. I would have saved time and money if I’d read more detailed reviews right away. My advice – steer clear of this place, don’t get involved. It doesn’t even reach an average level, it’s simply a bad casino, period.

Scripted casino. The Bongo provider jumped out at me immediately, I played about ten slots not a single bonus gave more than x35.
Support,halfway through the chat disappeared. The design is a three out of ten,Vulkan’s offspring. I don’t recommend blowing your money here

I was looking for new casinos and accidentally found this one on that site. For some reason the casino immediately inspired trust in me. The platform execution is somewhat similar to BitStarz. If you go through the casino in detail you’ll be surprised by many pleasant and useful features for the player that many other casinos could envy. Now about playing and cashing out. At first I went into the red with rare withdrawals. Then I hit big on Playboy at x3253 with a bet that was large for me. I completed verification in advance so there wouldn’t be any problems. I cashed out in parts steadily and without issues. Withdrawals depended on the payout queue. The fastest payout took 15 minutes. More casinos like this that are honest with players would be great. This is the assessment of a player in profit at the casino. I’ve played at over 80 casinos and been in the black at more than half of them, so this is the assessment of someone who’s not a newbie.