1Win Casino: deposit of 1,050 RUB missing since 18.04.2025

1Win Casino: deposit of 1,050 RUB missing since 18.04.2025

Resolved
Disputed casino
Reason
Deposit not credited
Amount
$11
Author
Temps
Status
Resolved
Date
4/21/25, 5:07 PM

Complaint from Temps to 1Win Casino dated 4/21/25

Temps
Temps

I topped up my balance on April 18 and the money didn’t appear on the balance. I wrote to support, they said wait 48 hours and that it went through. I wrote again and they tell me to wait – when I ask how long they can’t say. Scam, ticket number PMNT-2697616, luckily the deposit was only 1050 rubles.

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Deposit not credited Total complaints: 4061
Resolved Total complaints: 12059
Coverage Views: 100
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 986
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

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avatar-30510
Representative
Rank
6
Reputation
165
Publications
782
Subscribers
1
Registration
Feb 17, 2022

Hello!
The deposit has been credited to your gaming balance. You can check this information in the “Details” section on our website.
Best regards, the 1win team.

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 986
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against 1Win Casino

Solved problems
431 from 525
Percentage solved
82.1 %
Avg complaint life time
8.8 дн.
Avg claim amount
$2555
Casino Complaint

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Casino Complaint

Publication details

Parameters Posted on our site
Date added April 21, 2025 at 2:07 PM
Last revision April 22, 2025 at 4:49 PM
Views 100
Casino Complaint

Complaint Author

Parameters 1Win Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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