1Win Casino: deposit of 1009 RUB missing since 11.03.2025
Reason
Deposit not credited
Amount
$1009
Author
Marina1
Status
Resolved
Date
4/16/25, 3:55 PM
Complaint from Marina1 to 1Win Casino dated 4/16/25
Marina1
I topped up my account for 1009 r on 11.03.2025. They’ve been jerking me around for over a month. I sent the receipt in the format they asked for, a bank statement, and now they keep freezing me day after day saying my payment is still being reviewed by the payment system
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Discussion process (3)
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Complaint statistics against 1Win Casino
Solved problems
431 from 525
Percentage solved
82.1 %
Avg complaint life time
8.8 дн.
Avg claim amount
$2555
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 16, 2025 at 12:55 PM |
| Last revision | April 22, 2025 at 4:49 PM |
| Views | 113 |
Casino Complaint
Complaint Author
| Parameters | 1Win Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Marina1
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Hello!
The deposit has been credited to your gaming balance. You can check this information in the “Details” section on our website.
Respectfully, the 1win team.
Complaint resolved