1Win Casino: my 1,000 RUB deposit not credited since 28.03.2025

1Win Casino: my 1,000 RUB deposit not credited since 28.03.2025

Resolved
Disputed casino
Reason
Deposit not credited
Amount
$11.9
Author
Maksim64
Status
Resolved
Date
4/14/25, 6:59 PM

Complaint from Maksim64 to 1Win Casino dated 4/14/25

Maksim64
Maksim64

28.03.2025 I made a deposit of 1000 rubles via card-to-card transfer, the deposit never arrived, although before the waits were short and it always arrived, now the wait is more than a week and in response from the support girl I get that my request status is in progress, I no longer want to make deposits there and I don’t recommend it to you, if there are problems with the deposit then I don’t know what will happen with withdrawals))))

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Deposit not credited Total complaints: 4061
Resolved Total complaints: 12059
Coverage Views: 79
Casino Complaint

Discussion process (4)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint sent to the casino

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avatar-30510
Representative
Rank
6
Reputation
165
Publications
782
Subscribers
1
Registration
Feb 17, 2022

Hello!
Please contact us about this issue at the email address support( @ )1win( . )social.
Sincerely, the 1win team. 

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avatar-30510
Representative
Rank
6
Reputation
165
Publications
782
Subscribers
1
Registration
Feb 17, 2022

Hello!
The deposit has been credited to your gaming balance. You can check this information in the “Details” section on our website.
We apologize for the inconvenience.
Sincerely, the 1win team.

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

0  
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Casino Complaint

Complaint statistics against 1Win Casino

Solved problems
431 from 525
Percentage solved
82.1 %
Avg complaint life time
8.8 дн.
Avg claim amount
$2555
Casino Complaint

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Publication details

Parameters Posted on our site
Date added April 14, 2025 at 3:59 PM
Last revision April 17, 2025 at 5:23 PM
Views 79
Casino Complaint

Complaint Author

Parameters 1Win Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
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