Bitsler Casino: I played and they requested verification
Reason
Identity verification
Amount
$267
Author
Jerys
Status
Unresolved
Date
4/22/25, 2:35 PM
Complaint from Jerys to Bitsler Casino dated 4/22/25
Jerys
Hello, I signed up at Bitsler casino, made literally a couple of bets for tiny amounts and cashed out everything. So I thought great, I can deposit more and play properly, and what happened in the end is I hadn’t even had time to place bets properly when they asked me for verification. For what, why, no idea. That’s how you play now – just do the verification and that’s it
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Discussion process (8)
Casino Complaint
Complaint statistics against Bitsler Casino
Solved problems
2 from 4
Percentage solved
50 %
Avg complaint life time
51.7 дн.
Avg claim amount
$1018.5
Casino Complaint
Claims against Bitsler Casino
Unresolved
Bitsler Casino
Hello, I signed up at Bitsler casino, made literally a couple of bets for tiny amounts and cashed out everything. So I t [...]
Resolved
Bitsler Casino
Bitsler refuses to verify my documents. On 16.02.2025 I sent photos and everything needed to complete verification, but [...]
Resolved
Bitsler Casino
I deposited on the Bitsler project, started playing slots and also Live Modes. I won about $2000 and requested a withdra [...]
Unresolved
Bitsler Casino
Good afternoon. I registered at this casino in August, saw it in crypto ratings alongside sites like stake, bcgame, casi [...]
Rejected
Bitsler Casino
I won about $1,300, requested a withdrawal , there was no payout for about 12 hours, I wrote to support, they told me to [...]
Rejected
Bitsler Casino
I saw that the casino Bitsler has appeared on this forum and decided to file another complaint.
Just like in the complai [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | April 22, 2025 at 11:35 AM |
| Last revision | July 30, 2025 at 11:11 AM |
| Views | 249 |
Casino Complaint
Complaint Author
| Parameters | Bitsler Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Jerys
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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A verification request at any casino is a standard and, as a rule, mandatory procedure.
It can be requested at any time.
What is your complaint?
Published: May 8, 2025
meh, apparently nobody cares about my complaint anymore…………
Published: May 6, 2025
Is there any response from this casino at all or not?? It’s been more than 2 weeks now and in the end absolutely nothing is getting resolved, what a joke
Published: May 3, 2025
Well then, will there be any kind of solution to the situation??……
Published: April 28, 2025
They require a passport, driver’s license or residence permit – I send them my passport and they don’t accept it, saying “send another document.” How am I supposed to send another if I don’t have one? And what’s the reason that they won’t accept my passport?
Published: April 28, 2025
as expected, they don’t accept documents – it’s unclear for what reasons
Published: April 22, 2025
That they check for a long time…………………….
Complaint not resolved