Bons Casino: payout of 215 USD delayed since 12 April 2026

Bons Casino: payout of 215 USD delayed since 12 April 2026

Resolved
Disputed casino
Reason
Payout delay
Amount
$215
Author
vadimkinzzz
Status
Resolved
Date
4/13/26, 2:54 PM

Complaint from vadimkinzzz to Bons Casino dated 4/13/26

vadimkinzzz
vadimkinzzz

The gist of the complaint: I decided to make a deposit at casino Bons, got free spins that gave 200 rub, I played them out, met the x3 wagering on the deposit, and requested a payout of 16,000 rub. Five hours passed so I wrote to support. They say the payout is under additional verification (complete scam). Also I couldn’t find a way to self-exclude on the site, which as far as I know violates the license rules. Support is ignoring my request about how to set self-exclusion. In any case after I withdraw the funds I’ll block my account there, and places like that should’ve been on the blacklist long ago.

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Payout delay Total complaints: 5314
Resolved Total complaints: 12059
Coverage Views: 83
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

If we’re talking about self-exclusion/limits for the payout period, then not anymore…

GCB already changed the flow for these requirements back in the autumn

A complaint has been sent to the casino

 

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avatar-2034
Complaint Author
Rank
7
Reputation
292
Publications
2 120
Subscribers
5
Registration
Apr 21, 2015

The payout was made, case closed. I have no complaints, but I won’t play there anymore.

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against Bons Casino

Solved problems
30 from 35
Percentage solved
85.7 %
Avg complaint life time
9 дн.
Avg claim amount
$506.7
Casino Complaint

Claims against Bons Casino

On the reaction of player: 98 Hs
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$700
6 days ago
I passed verification and uploaded all the documents, and I also passed verification on your other projects, Joy Casino [...]
Resolved
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$47
1 month ago
Hello. On my birthday they gave me a free spins bonus, which I played through and requested a withdrawal of 3440 RUB. Su [...]
Resolved
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$500
2 months ago
Hello, 24 hours have passed like they said, but they haven't withdrawn the money. The amount is 36,000 RUB. I think it w [...]
Resolved
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$215
2 months ago
The gist of the complaint: I decided to make a deposit at casino Bons, got free spins that gave 200 rub, I played them o [...]
Resolved
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$1297
4 months ago
Hi, I made a deposit of 7000 with a 300% bonus, over a few days I wagered it and requested a withdrawal of 99394 rubles [...]
Resolved
Bons Casino
Bons Casino
Payout delay
Claim Amount:
$1356.61
5 months ago
Hi! The problem is like this: I've been playing on Bons for quite a while, there weren't problems with withdrawals befor [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added April 13, 2026 at 11:54 AM
Last revision April 15, 2026 at 11:32 PM
Views 83
Casino Complaint

Complaint Author

Parameters Bons Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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