CatCasino: repeatedly reopened my account and refused to close it again
Status
Resolved
Date
10/23/23, 11:39 AM
Complaint from Alex_ to CatCasino dated 10/23/23
Alex_
I repeatedly contacted catcasino requesting a permanent account block, the account is not blocked, they keep sending advertising to my email, they refuse the block for contrived reasons (personal manager is off duty, etc.)
On 06.10 I received confirmation that a permanent account block had been set.
On 20.10 advertising offers started arriving; when I asked about it I found out that the block had been removed without my request at the casino’s initiative.
21.10 – multiple refusals to set the block.
Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (3)
Casino Complaint
Complaint statistics against CatCasino
Solved problems
215 from 215
Percentage solved
100 %
Avg complaint life time
7.8 дн.
Avg claim amount
$1458.2
Casino Complaint
Claims against CatCasino
Resolved
CatCasino
Hello to everyone who is reading this complaint, I have this problem: I requested a withdrawal of 11,005 rubles, 50 hour [...]
Rejected
CatCasino
I registered on this project, had known about it for a long time, decided to try playing, managed to win something, put [...]
Resolved
CatCasino
I made a deposit for a bonus at CAT casino from a crypto wallet, cleared the wagering requirement on the bonus, and requ [...]
Resolved
CatCasino
Hello. I'm filing a complaint against CAT casino. I received an email from this casino offering 150 no-deposit free spin [...]
Closing
CatCasino
Good afternoon, I have the same problem as many others in the cat network, Catcasino gave me 300 no-deposit free spins w [...]
On the reaction of casino: 47 Hs
CatCasino
Hello, they gave me a bonus in casino cat, screenshots below, I successfully played it through and the 10000 were credit [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | October 23, 2023 at 8:39 AM |
| Last revision | October 23, 2023 at 3:18 PM |
| Views | 297 |
Casino Complaint
Complaint Author
| Parameters | CatCasino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Alex_
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
All rights reserved
All brands and trademarks mentioned on this page belong to their respective owners and are used for informational purposes only within the fair use terms.
A complaint has been sent to the casino
Hello!
We have checked the information regarding your request. The account was blocked at your request for 7 days on the first request, since at first the account could only be blocked for 7 days.
At this time your request has been reviewed and the account has been permanently blocked at your request.
Complaint resolved