Delays in verification and withdrawals, Circus Be
Complaint from seg1234 to dated 12/22/16
I registered at Circus be casino through the forum, got an email saying I have a 5 euro bonus on my balance – as you know everyone loves free stuff. I clicked the link and started wagering the bonus, after about 3-4 hours I cleared it and requested a withdrawal, attaching the scan. After that in my profile the money changed to status “waiting” and there was a request to send documents, which I did – I sent a scan of my passport, a passport scan next to my face, and a utility bill. It’s already been 10 days, the account still hasn’t been verified, the money is still stuck in awaiting status, and the reply to my emails is very simple: we don’t know when we will check your documents
Discussion process (2)
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | December 22, 2016 at 10:39 PM |
| Last revision | August 15, 2021 at 11:41 AM |
| Views | 530 |
Complaint Author
| Parameters | complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
seg1234
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Dear player, Your complaint has been successfully published and sent to the casino administration!
Dear player! The casino has provided a response to your complaint:
You created multiple accounts in order to gain an advantage over the casino and thereby violated their rules.
As a result, the player’s account will remain blocked.
Sincerely