Dragon Money Casino: payout of 5,259 RUB not received since 04 Feb 2025
Reason
Payout delay
Amount
$52.59
Author
Makargps14
Status
Resolved
Date
2/10/25, 4:13 PM
Complaint from Makargps14 to Dragon Money Casino dated 2/10/25
Makargps14
I requested a withdrawal of 5259 rubles on 04.02.2025 (withdrawal to a card)
It still hasn’t arrived, support doesn’t help at all, just sends form replies. Requesting a casino representative to look into this situation.
Attaching a screenshot of the withdrawal
Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (3)
Casino Complaint
Complaint statistics against Dragon Money Casino
Solved problems
153 from 234
Percentage solved
65.4 %
Avg complaint life time
22.6 дн.
Avg claim amount
$2358.7
Casino Complaint
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | February 10, 2025 at 1:13 PM |
| Last revision | February 14, 2025 at 4:43 PM |
| Views | 150 |
Casino Complaint
Complaint Author
| Parameters | Dragon Money Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Makargps14
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello!
We checked the information and see that the payout was canceled on the payment system’s side, after which the funds were successfully returned to your account balance.
If you have any further questions or need assistance, feel free to contact our support team via the chat on the website in the “Help” tab or by email. We are always happy to help. Be careful, scammers may be active, so never share your personal data with third parties!
Regards,
The DragonMoney Team
Complaint resolved