Dragon Money Casino: performed maintenance and failed to issue cashback
Reason
Bonus not awarded
Amount
$15
Author
Polikarp7
Status
Resolved
Date
2/18/25, 3:26 PM
Complaint from Polikarp7 to Dragon Money Casino dated 2/18/25
Polikarp7
Help plz! I didn’t get my cashback on time, supposedly because of some technical maintenance. But later it still never showed up. I don’t know what’s going on or why they held it back. Support says they’re looking into it, but so far they haven’t come up with any solution.
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Discussion process (7)
Casino Complaint
Complaint statistics against Dragon Money Casino
Solved problems
153 from 234
Percentage solved
65.4 %
Avg complaint life time
22.6 дн.
Avg claim amount
$2358.7
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | February 18, 2025 at 12:26 PM |
| Last revision | February 24, 2025 at 9:05 AM |
| Views | 278 |
Casino Complaint
Complaint Author
| Parameters | Dragon Money Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Polikarp7
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello!
Please provide your account ID on the site and your current NickName, and we will check what’s wrong.
If you have any questions or need assistance, feel free to contact our support team via the website chat or by email. We are always happy to help. Also be careful – scammers may be active, so never share your personal information with third parties!
Regards,
The DragonMoney Team
Published: February 20, 2025
Ivan P, 8051493
Hello!
Dear player, we see that a response was provided to you in the site’s technical support chat, however it was not read by you. To review the information, please open the chat widget on the site. Also, if you have any additional questions about the situation, our colleagues will be sure to advise you.
Sincerely,
The DragonMoney Team
Published: February 23, 2025
Yeah, saw it, thanks for the promo
Good evening!
We were happy to help!
If you have any additional questions or need a more detailed consultation, contact us via the online chat on the website (the “Help” section) or by email.
Please remember that protecting your personal data is our top priority. Be vigilant on the Internet and do not share confidential information with dubious sources.
Regards,
The DragonMoney Team
Complaint resolved