Good day, gentlemen. I played at this casino for a long time, but unfortunately luck wasn’t on my side; if I did win, it was never a large amount, and there were no problems with withdrawals. But very recently things started going really well. I won 20,000 rubles and decided to withdraw. But the funds are in eternal waiting; I contacted support several times, and they tell me the casino has put me under a 72-hour review. Very strange, since I haven’t broken any casino rules, verification was fully completed. Please help me.
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Complaint sent to the casino
Published: April 3, 2025
Dear Vyacheslav Lenin. May I ask you to submit a request to speed up the process. I don’t understand what could be checked for the third day. I’d at least like my deposit returned, and let them keep checking the winnings
Good day, dear player! Your payout is currently undergoing an additional review by the casino administration; this is carried out in accordance with rule 8.24. You shouldn’t worry – this is a routine procedure we use to check that everything is in order. Thank you for your understanding and we apologize for any inconvenience caused.
Sincerely,
Drip Casino!
Published: April 3, 2025
Are you really ready to lose a customer over 20,000 rubles? Why is the verification taking so long, what’s it even for. How much longer do I have to wait for my honestly won money
Published: April 3, 2025
Dear casino. Can you speed up the verification process, since you are the ones handling it.
Published: April 2, 2025
Okay, I’ll wait
Dear Vyacheslav Lenin. Could I ask you to submit a request to speed up the process. I don’t understand what could be checked for the third day. I would at least like my deposit returned, and let them check the winnings.
I guess I won’t be getting my pennies, I didn’t think it would take so much time to check just four winning roulette bets….
Close the complaint, I want to tell players: don’t play at this scam, they’ll do everything to keep you spending your money, they’ll drag things out. From my experience, I’ll never touch it again in my life. And I want to tell the casino and its reps to f**k off.
Good afternoon, dear player! We understand all your indignation and assure you that the additional check is a routine procedure by which we verify that everything is in order and that there were no fraudulent actions on your part. According to the system data, you cancelled the withdrawal on 2025-04-04 05:47:32 UTC and used the funds by placing bets.
Regards,
Drip Casino!
The player lost funds
Complaint closed