Drip Casino announced extra verification and won’t pay out $100

Drip Casino announced extra verification and won’t pay out $100

Resolved
Disputed casino
Reason
Violation of casino rules
Amount
$100
Author
Andrey_777
Status
Resolved
Date
6/23/23, 10:38 AM

Complaint from Andrey_777 to Drip Casino dated 6/23/23

Andrey_777
Andrey_777

Good afternoon, here’s the problem: I registered at this wonderful casino, made my first deposit and lost, then after some time I made a second deposit and won, requested a withdrawal and went to sleep. In the morning I see the money is gone, I contacted chat and they told me I hadn’t rolled x3 from the deposit yet and I need to place bets totaling 6 thousand rubles, I did that and then contacted chat again and they told me it’s ok now to withdraw. I request a withdrawal, 2 minutes pass and the withdrawal is cancelled, I ask support again why? They tell me the finance department decided and I need to roll x3 from the deposit again – that’s 18 thousand, I was betting live on baccarat and did pretty well, and they clarified that for the x3 roll only bets on slots count and live bets don’t. Is this normal at all??? I’ve never seen such nonsense, then I went to play slots and of course I lost everything. A month passed, yesterday I made a new deposit for the welcome bonus – the third and last one, I put in small amounts of my own money not bonus money, in chat I asked if I can cancel the bonus and withdraw the money since I was playing with real money, they told me I can, I asked how long the withdrawal would take, they answered 1-2 hours and a maximum wait time up to 4 hours, I went to sleep again, 9 hours pass, no payout and in chat they answer – your payout is under additional checks by the casino administration, wait time up to 72 hours. I passed account verification in the first days after registering at the casino, my account is in the red, and they still refuse to pay out my money. And I also want to point out that a payout can be cancelled at any moment and the money lost, which seems to be the whole plan.

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Violation of casino rules Total complaints: 647
Resolved Total complaints: 12059
Coverage Views: 1005
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

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avatar-41679
Average
Rank
2
Reputation
7
Publications
22
Subscribers
0
Registration
Jun 5, 2023

Hello, dear player! According to our system, your withdrawal request has been approved, and the funds should be credited to your account soon.

Regards,
Drip Casino!

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avatar-41939
Complaint Author
Rank
9
Reputation
476
Publications
2 569
Subscribers
12
Registration
Jun 23, 2023

After I filed a complaint, the casino immediately came to its senses and paid out. Those who plan to play at this wonderful establishment think about whether you need this headache… Thanks to Lenin for the help.

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Casino Complaint

Complaint statistics against Drip Casino

Solved problems
49 from 50
Percentage solved
98 %
Avg complaint life time
7 дн.
Avg claim amount
$767.9
Casino Complaint

Claims against Drip Casino

Closing
Drip Casino
Drip Casino
Payout delay
Claim Amount:
$249
2 weeks ago
I signed up, placed about 9 sports bets, requested a withdrawal, and now for several days they still haven't paid. The a [...]
Closing
Drip Casino
Drip Casino
Deposit not credited
Claim Amount:
$79
3 weeks ago
I have been registered at Drip Casino for a long time, everything was always fine, and the deposit used to come through. [...]
Closing
Drip Casino
Drip Casino
Account suspension
Claim Amount:
$1401
4 weeks ago
Hello, Drip casino blocked my account for reasons unknown to me after I won 100,000 rubles. Support is not responding, [...]
Closing
Drip Casino
Drip Casino
Payout delay
Claim Amount:
$420.22
4 weeks ago
Good afternoon, I can't get my withdrawal Good afternoon, a deposit of 10087 rubles has not been credited since 27.05. [...]
Resolved
Drip Casino
Drip Casino
Payout delay
Claim Amount:
$200
4 weeks ago
They won’t release the money, support doesn’t work. In the withdrawal history it shows a payout of 15,000 RUB as confirm [...]
Resolved
Drip Casino
Drip Casino
Payout delay
Claim Amount:
$3501
2 months ago
Hello! I won money at Drip casino, but they won’t cash out (previously they paid out quickly). They say the account is u [...]
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Casino Complaint

Publication details

Parameters Posted on our site
Date added June 23, 2023 at 7:38 AM
Last revision June 23, 2023 at 1:39 PM
Views 1005
Casino Complaint

Complaint Author

Parameters Drip Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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