FairSpin Casino: since 27 July 2025 I cannot see my $70 payout

FairSpin Casino: since 27 July 2025 I cannot see my $70 payout

Resolved
Disputed casino
Reason
Payout delay
Amount
$70
Author
myravei92
Status
Resolved
Date
7/29/25, 5:33 PM

Complaint from myravei92 to Fairspin Casino dated 7/29/25

myravei92
myravei92

Hello. I played through a calendar bonus at this casino and then went on to play. I raised the balance to $44, requested a withdrawal to crypto. A couple minutes later the payout was canceled. I made a deposit via crypto and tried again, but that didn’t help – they canceled it the same way. I contacted support, who told me that withdrawals are only available to Piastrix, which I haven’t used in a long time, but they don’t care about players and still insisted on withdrawing only to the Piastrix method. I chose Piastrix and was surprised when instead of $44 I was able to request only $40, even though the full amount was allowed for crypto. I canceled the withdrawal and went to the slots. I raised the balance to $74-76 and requested a withdrawal again – again not the whole amount, I don’t know why I couldn’t request my full amount to Piastrix, I’ve never seen this before. In the end I requested a withdrawal on 27.07.2025 and to this day they haven’t paid me. When I asked support – how long at most to wait for the withdrawal? The answer – from 15 minutes to several days. But more than two days have already passed and they still haven’t paid me. About the 10 days that the reps here write about, I’m hearing that for the first time and support is not aware of them, why???? I request that the money be paid out and that this casino’s rating be lowered.

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Payout delay Total complaints: 5314
Resolved Total complaints: 12059
Coverage Views: 163
Casino Complaint

Discussion process (7)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

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avatar-16445
Complaint Author
Rank
5
Reputation
129
Publications
195
Subscribers
0
Registration
Jul 24, 2018

In the end, on the third day of waiting they canceled the withdrawal and requested additional verification, which doesn’t work – well done, they’re doing everything to delay the payout; after the verification I completed when registering about 5 years ago, they’ll still come up with ways to stall the payment, great

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avatar-16445
Complaint Author
Rank
5
Reputation
129
Publications
195
Subscribers
0
Registration
Jul 24, 2018

now I can’t withdraw $70, because the max withdrawal to aistnika is $65, although the full amount can be withdrawn to crypto, and also about verification they will be sorting it out for about a month why the link doesn’t work. When asked about not being able to withdraw the full amount the operator doesn’t want to answer, because they don’t know what to say

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avatar-16445
Complaint Author
Rank
5
Reputation
129
Publications
195
Subscribers
0
Registration
Jul 24, 2018

As a result, after I couldn’t pass the additional verification, they told me to withdraw the money to a TON wallet, hope I won’t have to wait three days again…

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avatar-16445
Complaint Author
Rank
5
Reputation
129
Publications
195
Subscribers
0
Registration
Jul 24, 2018

The money was withdrawn.

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avatar-19350
Representative
Rank
5
Reputation
120
Publications
106
Subscribers
0
Registration
Apr 25, 2019

Hello!

Thank you for your patience and understanding.
We inform you that the withdrawal was successfully completed within the timeframe specified by the platform’s terms.

If you have any further questions, please contact us.

Regards,
The Fairspin Team

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against Fairspin Casino

Solved problems
36 from 37
Percentage solved
97.3 %
Avg complaint life time
5.6 дн.
Avg claim amount
$1986.4
Casino Complaint

Claims against Fairspin Casino

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Claim Amount:
$10310
3 weeks ago
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4 months ago
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Claim Amount:
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4 months ago
Good day. The FAIRSPIN project is holding a withdrawal of $500. The initial KYC verification was completed, then they re [...]
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Fairspin Casino
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Claim Amount:
$50
4 months ago
Hello everyone, casino fairspin do not withdraw players' funds , they say at first withdrawals take from 10 minutes to t [...]
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Fairspin Casino
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Claim Amount:
$270
5 months ago
Hello, I ran into a problem withdrawing $270 from the FAIRSPIN project. I made the first withdrawal after account verifi [...]
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Fairspin Casino
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Claim Amount:
$290
7 months ago
Good afternoon, FAIRSPIN is holding funds of $290 and does not provide specific timelines for receiving the payout. On m [...]
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Casino Complaint

Publication details

Parameters Posted on our site
Date added July 29, 2025 at 2:33 PM
Last revision July 30, 2025 at 3:52 PM
Views 163
Casino Complaint

Complaint Author

Parameters Fairspin Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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