Honey Money Casino: intentionally and unintentionally delays withdrawals
Status
Resolved
Date
1/12/26, 5:05 PM
Complaint from Develery to Honey Money Casino dated 1/12/26
Develery
Everything is painfully simple – liked the casino, seemed okay, the first withdrawal (roughly my own deposit) came through like a bullet, but not without verification, of course. Now they’re literally dragging out the withdrawal, considering it’s small, support won’t give any timeframes, I’m asking a representative to help with this situation
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Discussion process (4)
Casino Complaint
Complaint statistics against Honey Money Casino
Solved problems
34 from 34
Percentage solved
100 %
Avg complaint life time
7.6 дн.
Avg claim amount
$589.7
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | January 12, 2026 at 2:05 PM |
| Last revision | January 18, 2026 at 8:55 PM |
| Views | 142 |
Casino Complaint
Complaint Author
| Parameters | Honey Money Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Develery
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Adding that the support agent told me I can withdraw to crypto, even though I hadn’t made a deposit from it – I cancel the withdrawal – switch it to crypto – they reject it for the reason: withdrawal must go to where the deposit came from. In the end I resubmitted it. To anyone reading this complaint I strongly do not recommend playing on this project and preferably not on this network, when there are industry giants like vavada, dragon money and lately I’ve come to like ezcash – withdrawals are almost instant (imo, for those who like that)
Hello!
Thank you for the detailed feedback and we apologize for the misunderstanding.
According to the project’s rules, all withdrawal requests are processed within the regulated timeframes. In some cases, slight exceedances of the standard processing time are possible for reasons not directly related to the project (checks, specifics of payment methods, etc.).
Please note that all unsuccessful withdrawal requests were canceled by you before their processing was completed; after cancelling you continued your gaming session, so there was no actual delay on the part of the payment system.
Support did indeed recommend considering a withdrawal to cryptocurrency as one possible option, but there was no context about cancelling the current request.
As a result, your current withdrawal request was processed successfully and as quickly as possible.
We respect your experience playing on other projects and understand that every player has personal preferences. Our team, in turn, is continuously working to improve the service, the speed of payout processing, and the quality of support to meet players’ expectations.
If you have any additional questions or need assistance – please contact support, we are always ready to help and clarify any points.
Sincerely, your Honey Money Casino team
The project also reports that your daily limit has been increased
Complaint resolved