IVI Casino payout delay of $400
Status
Resolved
Date
1/20/22, 1:15 PM
Complaint from Nickita to iviCasino dated 1/20/22
Nickita
I topped up Plastrix with 20 thousand rubles, ended up with 48.000 on the account. Made two withdrawal requests for 15.000 14950 (400 $) have been waiting for a week already, Passed all verifications Please help return my funds, I really need them. I will write a positive review if they pay quickly, urgently need the funds.
I will be waiting
THANK YOU
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Discussion process (18)
Casino Complaint
Complaint statistics against iviCasino
Solved problems
19 from 24
Percentage solved
79.2 %
Avg complaint life time
9.5 дн.
Avg claim amount
$436.2
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | January 20, 2022 at 10:15 AM |
| Last revision | May 21, 2023 at 12:55 PM |
| Views | 675 |
Casino Complaint
Complaint Author
| Parameters | iviCasino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Nickita
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Published: January 31, 2022
Please extend the complaint until all funds have been withdrawn, please
Published: January 28, 2022
Please don’t close the window until the casino has paid out everything, thanks 🙏
Published: January 27, 2022
Good afternoon, they also didn’t unblock the chat and aren’t answering email, I sent them all the information that they wrote the funds arrived, BUT THIS IS NOT TRUE, ALL REQUESTS ARE STUCK PENDING
PLEASE HELP
Published: January 24, 2022
Please extend , the problem is not resolved
Thanks, I really want clarity on the timelines, one response was forwarded to the finance department ..
What if they don’t reply, what should I do? I haven’t received any response from ivicasino
Dear NICKITA,
The finance department is making payouts as possible at the moment.
One of your requests was processed today.
Regards,
Alina.
Published: January 26, 2022
False information – not a single withdrawal request was processed
Published: January 26, 2022
Good afternoon, it’s not true that not a single request was processed
Please withdraw the funds !!!
Do not hold
Dear NICKITA,
A mistake was made. I apologize.
Published: January 27, 2022
Please process all withdrawal requests and provide accurate information – I don’t want to have to involve the media or lawyers abroad
Dear NICKITA,
This was an acknowledged mistake. Your first request was processed by the finance department.
Sincerely,
Alina.
Published: January 31, 2022
There are two withdrawal requests left, please withdraw the funds !!
Published: January 28, 2022
Please withdraw all requests
Good day,
Another request was processed today.
Respectfully,
ivicasino
Dear VYACHESLAVLENIN,
All withdrawal requests have been processed.
Kind regards,
Alina.
Complaint resolved