KimVegas Casino bonus not issued

KimVegas Casino bonus not issued

Unresolved
Disputed casino
Reason
Bonus not awarded
Amount
$10
Author
macur666
Status
Unresolved
Date
1/27/21, 3:53 PM

Complaint from macur666 to Kim Vegas Casino dated 1/27/21

macur666
macur666

They screwed themselves over for 6 rubles. For the first deposit from 500 rubles, you get a 100% bonus, I deposited 550 through an exchange service in BTC, only 494 got credited, the bonus was not given, I asked in chat to add it and explained the situation. They did not give it, as always just canned replies. Lost it and forgot it. A couple of days later, a pompous email arrives, the super manager Michael Greenfield himself congratulated me on my registration, saying to contact support by email with any questions. I wrote in, and two days later they replied that the bonus had actually been credited. I log into my account, no bonus there. In chat they write, “sorry, that was a typo” and again a few canned phrases. All this is small stuff, but liars need to be exposed.

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Bonus not awarded Total complaints: 736
Unresolved Total complaints: 1970
Coverage Views: 378
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 977
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

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avatar-2284
Complaint Author
Rank
6
Reputation
207
Publications
2 362
Subscribers
3
Registration
Sep 11, 2015

Today I made another deposit, the bonus was credited, but it turned out they’ve already switched the terms – the wager went from 15 to 40. And again I tilted and lost it. They blocked my account. My demand-return the deposits.

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 977
Subscribers
165
Registration
Nov 14, 2015

Complaint closed

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Casino Complaint

Complaint statistics against Kim Vegas Casino

Solved problems
3 from 4
Percentage solved
75 %
Avg complaint life time
66.3 ч.
Avg claim amount
$371.3
Casino Complaint

Claims against Kim Vegas Casino

Resolved
Kim Vegas Casino
Kim Vegas Casino
Payout delay
Claim Amount:
$1200
4 years ago
On May 2 I requested a withdrawal to LTC from the casino. The account was verified and the withdrawal wallet address was [...]
Resolved
Kim Vegas Casino
Kim Vegas Casino
Deposit not credited
Claim Amount:
$25
4 years ago
Good afternoon! My name is Dmitriy. I made a deposit at the kimvegas casino for 2,100 rubles through an exchange service [...]
Resolved
Kim Vegas Casino
Kim Vegas Casino
Bonus not awarded
Claim Amount:
$250
5 years ago
Good day latestcasinobonuses! I'm asking you to look into the situation with the Kim Vegas casino. This casino disabled [...]
Unresolved
Kim Vegas Casino
Kim Vegas Casino
Bonus not awarded
Claim Amount:
$10
5 years ago
They screwed themselves over for 6 rubles. For the first deposit from 500 rubles, you get a 100% bonus, I deposited 550 [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added January 27, 2021 at 12:53 PM
Last revision February 4, 2021 at 8:35 AM
Views 378
Casino Complaint

Complaint Author

Parameters Kim Vegas Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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