They screwed themselves over for 6 rubles. For the first deposit from 500 rubles, you get a 100% bonus, I deposited 550 through an exchange service in BTC, only 494 got credited, the bonus was not given, I asked in chat to add it and explained the situation. They did not give it, as always just canned replies. Lost it and forgot it. A couple of days later, a pompous email arrives, the super manager Michael Greenfield himself congratulated me on my registration, saying to contact support by email with any questions. I wrote in, and two days later they replied that the bonus had actually been credited. I log into my account, no bonus there. In chat they write, “sorry, that was a typo” and again a few canned phrases. All this is small stuff, but liars need to be exposed.
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Today I made another deposit, the bonus was credited, but it turned out they’ve already switched the terms – the wager went from 15 to 40. And again I tilted and lost it. They blocked my account. My demand-return the deposits.
Complaint closed