LeeBet Casino: payout of 4,000 RUB lost since 27.10.2025

LeeBet Casino: payout of 4,000 RUB lost since 27.10.2025

Resolved
Disputed casino
Reason
Payout delay
Amount
$49
Author
abralal
Status
Resolved
Date
11/18/25, 6:17 PM

Complaint from abralal to LeeBet Casino dated 11/18/25

abralal
abralal

Good afternoon!
On 27.10.2025 a withdrawal of 4,001 rubles was requested to a card due to project restrictions (withdraw to where you deposited from, yeah). The withdrawal changed to “Successful” within a couple of hours, but the money never reached the bank balance.
Within a week I was given a ticket saying the withdrawal was executed from the Yumani system and the payment processor fulfilled its obligations.
I asked for confirmations from the Yumani payment processor in a different form, it’s literally called “Confirmation”, it’s generated with one click in Yumani, I don’t see a problem.
I also requested the transaction RRN to send an inquiry to the bank, to clarify whether such an operation existed.
If the project thinks I made a mistake in the card details, that’s not hard to check, since the project passes the data to the payment processor by some means and it should be visible there.
Although the details were checked and inserted via the “paste” button on the project, which rules out that possibility.

For two weeks I haven’t been able to get the transaction data or the confirmation, I don’t see any reasons other than them stalling for time. Why they would do that is unclear.

Looks like a plain scam.

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Payout delay Total complaints: 5314
Resolved Total complaints: 12059
Coverage Views: 141
Casino Complaint

Discussion process (8)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint sent to the casino

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avatar-29604
Complaint Author
Rank
5
Reputation
52
Publications
13
Subscribers
0
Registration
Jan 9, 2022

I checked with support today about the news – there are no updates. The payment provider isn’t interested in this issue. The project says it’s waiting for a response from the payment provider. I think if you leave the question alone and don’t ask, you won’t get an answer.

0  
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avatar-52356
Representative
Rank
5
Reputation
49
Publications
219
Subscribers
0
Registration
Feb 6, 2024

Good afternoon!
Thank you for contacting us. At the moment we are continuing communication with the payment provider and are awaiting the necessary information about your transaction from them.

As soon as we receive updates or confirming data, we will immediately provide you with an official response. Please wait a little.

0  
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avatar-29604
Complaint Author
Rank
5
Reputation
52
Publications
13
Subscribers
0
Registration
Jan 9, 2022

In a month you could’ve logged into the YooMoney account and given them the details so they’d send them to me. I think the payment provider’s account crashed and he’s just stalling for time.

0  
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avatar-29604
Complaint Author
Rank
5
Reputation
52
Publications
13
Subscribers
0
Registration
Jan 9, 2022

On 22.12.2025 support still suggests waiting. It’s already clear the problem won’t be fixed. I’m sure that this project doesn’t have any work going on. They have my account details; if they want, they’ll send the money. I don’t see any point in running around anymore. I consider all the network’s projects at the moment a scam, since players’ funds are not being paid out.

 

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avatar-52356
Representative
Rank
5
Reputation
49
Publications
219
Subscribers
0
Registration
Feb 6, 2024

Good afternoon!

We are still investigating. Could you please provide a recent statement for the period from 27.10 to 06.01?
This is needed so that we can resubmit the request to the payment provider for review.

We sincerely apologize for the delay and the lengthy resolution of the issue!

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avatar-29604
Complaint Author
Rank
5
Reputation
52
Publications
13
Subscribers
0
Registration
Jan 9, 2022

The statement was sent from the email address listed on the account in response to the request email, subject of the email 210581 \WD\ 4001 RUB.

P.S. the email has some deadlines stated:

“If we do not receive a reply within 7 days, the request will be automatically closed.”

so let’s skip that. The problem has been going on for 3 months already, don’t write about deadlines.

0  
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avatar-52356
Representative
Rank
5
Reputation
49
Publications
219
Subscribers
0
Registration
Feb 6, 2024

Hello!

We inform you that on the 10th the funds were successfully returned to your gaming balance. Thank you for your cooperation in resolving the issue and for your patience.

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

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Casino Complaint

Complaint statistics against LeeBet Casino

Solved problems
82 from 83
Percentage solved
98.8 %
Avg complaint life time
10.1 дн.
Avg claim amount
$517.9
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Publication details

Parameters Posted on our site
Date added November 18, 2025 at 3:17 PM
Last revision January 15, 2026 at 7:09 PM
Views 141
Casino Complaint

Complaint Author

Parameters LeeBet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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