Lex Casino: claimed documents were fake and seized a 170,000 RUB win
Complaint from sema7392 to Lex Casino dated 5/15/24
Hello. I registered on this site. I made a deposit of 20,000 rubles at first and lost it. In the chat they gave a deposit bonus with free spins. I made a deposit of 80,000. I won 170,000 rubles from it. I provided documents. They blocked me and messed me around for 6 days saying it was under additional review. To be honest, I’ve never seen this on Royals before. I used to play there a long time ago on some VIP levels. After 6 days they wrote that my account is blocked because my documents are fake. They didn’t ask for a video selfie or verification, they just made up that they’re fake. I’m ready to provide everything – video, photos, anything. I’m ready to do video verification because they’re real. I’m just shocked by this project. The administration just decided they’re not real and that’s it. So they don’t want to check them at all. I ask you to look into this situation because it turns out any casino can say you’re fake and take your money. I’ll also note again that I’m ready to provide any documents and go through any verification since these are my documents.
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Publication details
| Parameters | Posted on our site |
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| Date added | May 15, 2024 at 10:28 AM |
| Last revision | May 17, 2024 at 10:13 AM |
| Views | 2790 |
Complaint Author
| Parameters | Lex Casino complaint prepared and published |
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| Fact-checked |
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Complaint sent to the casino
Based on the provided data – your documents are indeed forged.
Complaint rejected