Melbet Casino: unable to withdraw $337 after Piastrix was disconnected

Melbet Casino: unable to withdraw $337 after Piastrix was disconnected

Resolved
Disputed casino
Reason
Canceled payout
Amount
$337
Author
Grindan
Status
Resolved
Date
4/22/24, 11:35 AM

Complaint from Grindan to Melbet Casino dated 4/22/24

Grindan
Grindan

Good day! The situation is simple: Melbet removed Piastrix (main deposits). When withdrawing to the card (I had also used it for a deposit) it gets declined with an alleged operator error. I used SBP to make a deposit – I rolled it back – it gets declined saying I supposedly didn’t make the deposit. Support, whether the first, second, or third agent, are completely useless, constantly passing me around to each other. In the end it’s become impossible to withdraw funds. Thanks for any help

Amount 31,655 rubles

P.S. right now withdrawal is refused for any withdrawal method chosen. It doesn’t even get to the initial approval

Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint.
Canceled payout Total complaints: 1472
Resolved Total complaints: 12059
Coverage Views: 236
Casino Complaint

Discussion process (3)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

The complaint has been sent to the casino

0  
Please wait...
avatar-2118
Complaint Author
Rank
5
Reputation
103
Publications
138
Subscribers
2
Registration
Jun 18, 2015

Good day, after totally chewing the situation over for support, as well as the security team, they finally deigned to let me withdraw via SBP. Complaint resolved, thanks

0  
Please wait...
avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

Complaint resolved

0  
Please wait...
Add your argument

This discussion is limited

You cannot participate in this discussion

Only the complainant, casino representative or administrators can participate in this arbitration. "Melbet Casino: unable to withdraw $337 after Piastrix was disconnected"

Casino Complaint

Complaint statistics against Melbet Casino

Solved problems
16 from 40
Percentage solved
40 %
Avg complaint life time
13.1 дн.
Avg claim amount
$760
Casino Complaint

Claims against Melbet Casino

On the reaction of casino: 43 Hs
Melbet Casino
Melbet Casino
Deposit not credited
Claim Amount:
$69.5
1 week ago
made a deposit of 5.000 on 10.06.2026 at 23:10 after that i created a request on 11.06.2026 at 04:58, providing the rec [...]
Resolved
Melbet Casino
Melbet Casino
Deposit not credited
Claim Amount:
$69
1 month ago
Good afternoon! On 18.05.2026 at 8:13 MSK I made a deposit at the melbet casino using SBP QR for 5,000 rubles, and the d [...]
Rejected
Melbet Casino
Melbet Casino
Deposit not credited
Claim Amount:
$7
2 months ago
Not only have these incompetent clowns been looking for a 1200 ruble deposit for half a year, even though they have all [...]
Rejected
Melbet Casino
Melbet Casino
Payout delay
Claim Amount:
$29
2 months ago
Yesterday I signed up and deposited 900 rubles via Piastrix, did not enter any details into the account, placed a bet, w [...]
Rejected
Melbet Casino
Melbet Casino
Canceled payout
Claim Amount:
$600
3 months ago
Since Nov 8 I haven't been able to withdraw 50k They demand a bunch of stuff, all sorts of things before this list, vid [...]
Rejected
Melbet Casino
Melbet Casino
Deposit not credited
Claim Amount:
$61.07
3 months ago
The 5000 rubles deposit didn't arrive - I used this payment method regularly before, I didn't manage to upload the recei [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added April 22, 2024 at 8:35 AM
Last revision April 23, 2024 at 2:27 PM
Views 236
Casino Complaint

Complaint Author

Parameters Melbet Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
All rights reserved

All brands and trademarks mentioned on this page belong to their respective owners and are used for informational purposes only within the fair use terms.