On-x Casino: since 19.12.2025 they haven't paid out my $1,309
Status
Resolved
Date
1/12/26, 6:05 PM
Complaint from MasterNi to On-x Casino dated 1/12/26
MasterNi
Hello! Since 12/19/2025 they haven’t withdrawn funds, I completed account verification on 12/28/2025, then waited the 14 business days stated in the casino rules, but still haven’t received the payout, they tell me to wait longer, but how long can this go on?!
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Discussion process (3)
Casino Complaint
Complaint statistics against On-x Casino
Solved problems
27 from 27
Percentage solved
100 %
Avg complaint life time
7.2 дн.
Avg claim amount
$611.8
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | January 12, 2026 at 3:05 PM |
| Last revision | January 14, 2026 at 3:08 PM |
| Views | 97 |
Casino Complaint
Complaint Author
| Parameters | On-x Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
MasterNi
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello. I can see that the withdrawal request for 27,440 rubles was successfully processed on January 11, and today a second request for 35,000 rubles was paid out to you. The last request for 40,000 rubles will also be processed shortly. Please wait.
The user’s latest request was successfully processed today. The complaint has been resolved.
Complaint resolved