Complaints about online casino payout delays
Questions about delayed payments in online casinos often cause frustration and awkward situations for players, casinos and payment providers. Sometimes the answer to "Where is my money?" is delayed by activity checks, many parties involved or extra conditions. On our website you can file a complaint, get explanations and recommendations to resolve payout delays.
Before filing a complaint, carefully read the material on the complaint page.
File a Complaint
Rejected
Gocashbet
GoCashBet
I registered on 25.05, received a no-deposit bonus, canceled it, after that made 3 deposits and won on the last one. I r [...]
Rejected
FatBoss Casino
FatBoss Casino payout delay
Registered on 05.05, made a deposit, they credited a bonus. I rolled through the wager and increased the balance to 10,0 [...]
Rejected
Slots
Vulkan Casino
I can't withdraw money since March 2019. Support says my account is under review by the security department, about a wee [...]
Rejected
1xBet Casino
1xBet Casino (scammers)
DO NOT get involved with the casino Casino-1Xbet and the "well-wishers" who offer to play at the casino with their money [...]
Rejected
Slottica Casino
Payout delayed at Slottica Casino
I used a deposit bonus, cleared the wager fully and won a bit of money at this casino. I placed a withdrawal. The next d [...]
Rejected
Vulcanclub777
VULCANCLUB777
The casino vulcanclub777 isn't paying out money, at first they claimed my account might have been hacked, and then they [...]
Rejected
Silver Sands Casino
Silver Sands Casino payout delay
I can't withdraw my funds. I enter the amount but there's no button or anything like that. But when I enter the amount a [...]
Rejected
Vulkan-elegant
Vulkan Elegant
Please pay me my winnings
Photos for verification were sent upon the first request
[...]
Rejected
Budyan
Vegas Club Not Paying
Vegas Club casino stopped paying out winnings, I played there for about three years, payouts used to be within a day or [...]
Rejected
21Bet Casino
21Bet Casino: Withdrawal issue
Hello. The problem is a non-payment - I requested a withdrawal of $108 on August 1, I made a deposit of $100, that’s sho [...]
Rejected
Crystal Casino
Casino not paying out winnings
I received a bonus from Crystal casino and started playing, constantly asking in the chat about the wagering. When in th [...]
Rejected
Mir-azarta
Mir Azarta Casino delays payment of 30,000 rubles.
Hello!Casino Mir Azarta is delaying,or refusing to pay out a win of 30,000 rubles. [...]
Rejected
Vulkan Champion Casino
Delay in payout of winnings
Hello! On 14.04.18 at 18:00 I submitted a withdrawal request at the casino. The bonus had been cleared. Four days passed [...]
Rejected
Casino-X
Casino X Gone Mad or How to Swindle a Pensioner
Good afternoon, the story is as simple as everyone else's - I registered at the casino, made deposits of different sizes [...]
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@vyacheslavlenin What information do I need to provide to speed up the process?
Hello, dear player. According to the available information, your winnings were under verification by the provider. Unfortunately, the timeframe for this verification cannot be determined, since the process is carried out by the provider itself. At the moment, on 24/06/2026, the provider verification has been completed, and the withdrawal was successfully processed by our team. We wish you a great experience at our casino 🙂
Good day, dear player.
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