Complaints about online casino payout delays

Questions about delayed payments in online casinos often cause frustration and awkward situations for players, casinos and payment providers. Sometimes the answer to "Where is my money?" is delayed by activity checks, many parties involved or extra conditions. On our website you can file a complaint, get explanations and recommendations to resolve payout delays.
Before filing a complaint, carefully read the material on the complaint page.
File a Complaint
0
5314
Best
Clear
5314
  Rejected
Gocashbet
Payout delay
Claim Amount:
$500
GoCashBet
7 years ago
I registered on 25.05, received a no-deposit bonus, canceled it, after that made 3 deposits and won on the last one. I r [...]
  Rejected
FatBoss Casino
FatBoss Casino
Payout delay
Claim Amount:
$150
FatBoss Casino payout delay
7 years ago
Registered on 05.05, made a deposit, they credited a bonus. I rolled through the wager and increased the balance to 10,0 [...]
  Rejected
Slots
Payout delay
Claim Amount:
$670
Vulkan Casino
7 years ago
I can't withdraw money since March 2019. Support says my account is under review by the security department, about a wee [...]
  Rejected
1xBet Casino
1xBet Casino
Payout delay
Claim Amount:
$3110
1xBet Casino (scammers)
7 years ago
DO NOT get involved with the casino Casino-1Xbet and the "well-wishers" who offer to play at the casino with their money [...]
  Rejected
Slottica Casino
Slottica Casino
Payout delay
Claim Amount:
$232
Payout delayed at Slottica Casino
7 years ago
I used a deposit bonus, cleared the wager fully and won a bit of money at this casino. I placed a withdrawal. The next d [...]
  Rejected
Vulcanclub777
Payout delay
Claim Amount:
$1000
VULCANCLUB777
7 years ago
The casino vulcanclub777 isn't paying out money, at first they claimed my account might have been hacked, and then they [...]
  Rejected
Silver Sands Casino
Silver Sands Casino
Payout delay
Claim Amount:
$64.95
Silver Sands Casino payout delay
8 years ago
I can't withdraw my funds. I enter the amount but there's no button or anything like that. But when I enter the amount a [...]
  Rejected
Vulkan-elegant
Payout delay
Claim Amount:
$1100
Vulkan Elegant
8 years ago
Please pay me my winnings Photos for verification were sent upon the first request [...]
  Rejected
Budyan
Payout delay
Claim Amount:
$150
Vegas Club Not Paying
8 years ago
Vegas Club casino stopped paying out winnings, I played there for about three years, payouts used to be within a day or [...]
  Rejected
21Bet Casino
21Bet Casino
Payout delay
Claim Amount:
$108
21Bet Casino: Withdrawal issue
8 years ago
Hello. The problem is a non-payment - I requested a withdrawal of $108 on August 1, I made a deposit of $100, that’s sho [...]
  Rejected
Crystal Casino
Crystal Casino
Payout delay
Claim Amount:
$1170
Casino not paying out winnings
10 years ago
I received a bonus from Crystal casino and started playing, constantly asking in the chat about the wagering. When in th [...]
  Rejected
Mir-azarta
Payout delay
Claim Amount:
$520
Mir Azarta Casino delays payment of 30,000 rubles.
9 years ago
Hello!Casino Mir Azarta is delaying,or refusing to pay out a win of 30,000 rubles. [...]
  Rejected
Vulkan Champion Casino
Vulkan Champion Casino
Payout delay
Claim Amount:
$477
Delay in payout of winnings
8 years ago
Hello! On 14.04.18 at 18:00 I submitted a withdrawal request at the casino. The bonus had been cleared. Four days passed [...]
  Rejected
Casino-X
Casino-X
Payout delay
Claim Amount:
$100
Casino X Gone Mad or How to Swindle a Pensioner
9 years ago
Good afternoon, the story is as simple as everyone else's - I registered at the casino, made deposits of different sizes [...]
Casino Complaints

Comments on current complaints

VyacheslavLenin, June 15, 2026 at 11:08 AM
Complaint has been sent to the casino

@vyacheslavlenin​ What information do I need to provide to speed up the process?

0  
Please wait...
avatar-12764
Representative
Rank
6
Reputation
173
Publications
1 115
Subscribers
5
Registration
Mar 6, 2017

Hello, dear player. According to the available information, your winnings were under verification by the provider. Unfortunately, the timeframe for this verification cannot be determined, since the process is carried out by the provider itself. At the moment, on 24/06/2026, the provider verification has been completed, and the withdrawal was successfully processed by our team. We wish you a great experience at our casino 🙂

0  
Please wait...
avatar-12764
Representative
Rank
6
Reputation
173
Publications
1 115
Subscribers
5
Registration
Mar 6, 2017

Good day, dear player.

Please provide the information to our support team strictly point by point:

  • The full bank statement for the period during which the transaction was made
  • Screenshots or the full correspondence with the people who contacted you regarding this transfer
  • Phone numbers from which calls or messages were received
  • The receipt/confirmation of the payment made
  • Any additional data related to the specified transaction.
0  
Please wait...
Casino Complaints

Casino issues forum discussions

avatar-77020
Skilled
Rank
7
Reputation
247
Publications
1 452
Subscribers
2
Registration
Jan 6, 2026

It’s even funny. I had 11k rubles, and on minimum bet over 2k spins it gave me 2 bonuses. And in the end, out of 11k it only played back 2x 🤣 how it just won’t let you claw it back at the end. Most likely this is the last time I took $33. It definitely is not worth it.

+2
0
+2  
Please wait...
avatar-22786
Skilled
Rank
10
Reputation
609
Publications
2 453
Subscribers
0
Registration
Apr 7, 2020
GarryPotter, 2 hours ago
For real. This is the best World Cup since 1998. Just pure bliss and adrenaline!!!

@garrypotter​ The 2nd half was fire)

+1
0
+1  
Please wait...
Rank
8
Reputation
329
Publications
1 870
Subscribers
1
Registration
Sep 14, 2015

Seriously. This is the best World Cup since 1998. Just pure bliss and adrenaline!!!

+2
0
+2  
Please wait...