Pin Up Casino: manager called and promised a bonus, but I didn’t receive it

Pin Up Casino: manager called and promised a bonus, but I didn’t receive it

Rejected
Disputed casino
Reason
Bonus not awarded
Amount
N/A
Author
Yuriy878
Status
Rejected
Date
5/17/24, 11:00 AM

Complaint from Yuriy878 to Pin Up Casino dated 5/17/24

Yuriy878
Yuriy878

Hello everyone!! I’ll tell you what you should know about this place THIS IS PIN UP!!! I WOULDN’T EVEN RECOMMEND IT TO AN ENEMY) WHERE THEY’LL STRIP YOU BARE, THEY’LL EVEN TAKE YOUR SOCKS) So I spent about a year in this casino, deposited a decent amount overall more than 2M since early May I deposited about 1M, that is about a million! No single game worked, no single provider, one swindle it seems they put scripts on the slots! So I asked them for a BONUS and they told me :

Thank you for waiting❤️

Unfortunately, there is no no-deposit offer right now, as soon as this offer becomes available – you will definitely be informed about it.

NOT ONCE DURING ALL THIS TIME DID THEY OFFER ME A BONUS OR A GIFT, THEY ONLY PUSHED WHEN TOPPING UP THE BALANCE +100% AND THAT’S FOR AMOUNTS FROM 50,000₽ 🤣🤣🤣

Today a VIP account manager from Pin Up called me and said we want to give you a NO-DEPOSIT BONUS I SAID OKAY GIVE IT!!! I thought I’d come online in the evening to check it out, I log in and there’s nothing, I write in Telegram to support saying so where’s the bonus and they reply what bonus I say like this and that you called me and said you’d credit a bonus! THEIR ANSWER TO ME:

Thank you for waiting❤️

Unfortunately, there is no no-deposit offer right now, as soon as this offer becomes available – you will definitely be informed about it.

THE SAME 🤣🤣🤣🤣 ANSWER
THERE’S A LOT I COULD WRITE ABOUT THEM BUT I’LL PUT THAT IN REVIEWS GOOD LUCK TO EVERYONE: OR BETTER YET DON’T PLAY!!!!

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Bonus not awarded Total complaints: 736
Rejected Total complaints: 5406
Coverage Views: 165
Casino Complaint

Discussion process (4)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

For insulting the site staff, support staff and inappropriate behavior – this is the last complaint that has been accepted from you for processing. I personally warned you in complaints to behave appropriately, you didn’t get it.
The complaint has been sent to the casino

0  
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avatar-26207
Representative
Rank
6
Reputation
193
Publications
1 606
Subscribers
2
Registration
Mar 10, 2021

Hello!
We checked the information you provided and did not find any calls for 17.05. On 16.05 our manager called you but was unable to get through, after which you contacted technical support asking not to be called anymore.

0  
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avatar-54987
Complaint Author
Rank
3
Reputation
0
Publications
22
Subscribers
0
Registration
Apr 23, 2024

Everything’s clear with you – I didn’t expect any other answer!

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 987
Subscribers
165
Registration
Nov 14, 2015

As I said above – this was the last complaint taken on from this user.
The complaint has been rejected

0  
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Casino Complaint

Complaint statistics against Pin Up Casino

Solved problems
548 from 553
Percentage solved
99.1 %
Avg complaint life time
8.9 дн.
Avg claim amount
$3013.4
Casino Complaint

Claims against Pin Up Casino

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Account suspension
Claim Amount:
$2000
6 months ago
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Account suspension
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$980
6 months ago
On December 16 I topped up my account twice (10k-25k tg) as soon as I won I immediately passed verification when I tried [...]
Rejected
Pin Up Casino
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Deposit not credited
Claim Amount:
$49
8 months ago
pin up site is charging money from my card for the second time and the deposit isn't being credited!!! [...]
Resolved
Pin Up Casino
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Deposit not credited
Claim Amount:
$118
9 months ago
I made a $118 deposit from my card, they took the money but the site doesn't register the deposit. The bank says the mon [...]
Resolved
Pin Up Casino
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Deposit not credited
Claim Amount:
$118
9 months ago
ya made a $118 deposit on the Pinup site and the money was debited after I entered the SMS code on the Pinup site and no [...]
Rejected
Pin Up Casino
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Account suspension
Claim Amount:
$187
10 months ago
I haven't been able to access my account for more than two years, they blocked it because the number I registered with i [...]
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Casino Complaint

Publication details

Parameters Posted on our site
Date added May 17, 2024 at 8:00 AM
Last revision May 27, 2024 at 9:11 AM
Views 164
Casino Complaint

Complaint Author

Parameters Pin Up Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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