Pin Up Casino: Sberbank sent a 4,998 RUB deposit twice
Reason
Duplicate payment
Amount
$50
Author
Aleksandr382
Status
Resolved
Date
7/16/24, 4:33 PM
Complaint from Aleksandr382 to Pin Up Casino dated 7/16/24
Aleksandr382
Hello, I topped up my deposit for 4,998 r. After that Sberbank sent the same amount again – 4,998 r. The amount was sent twice to this same phone number. Please return my deposit amount, the operators are not answering at all<
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Discussion process (7)
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Complaint statistics against Pin Up Casino
Solved problems
548 from 553
Percentage solved
99.1 %
Avg complaint life time
8.9 дн.
Avg claim amount
$3013.4
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | July 16, 2024 at 1:33 PM |
| Last revision | July 18, 2024 at 9:06 AM |
| Views | 251 |
Casino Complaint
Complaint Author
| Parameters | Pin Up Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Aleksandr382
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Published: July 16, 2024
That was 13.05.2024.
Nobody has answered for 3 days already, nobody wants to resolve my issue
Hello!
We can see that you contacted support earlier; the specialists are handling this issue, and there’s no way to speed up the process.
They’ve submitted a request to the payment system and are awaiting a response – as soon as we get it, we’ll post here in this discussion and email you.
Published: July 17, 2024
I’ve already been waiting 2 months, nobody is dealing with my issue
Hello!
The specialists figured everything out and credited the deposit 2024-07-18 00:51:37 GMT+3.
We apologize for the inconvenience caused.
Complaint resolved