Super Slots Casino did not issue the bonus promised in the email
Complaint from Sahalinec86 to Super Slots Casino dated 3/14/22
Hello. I’ll try to put it briefly: Superslots casino. Sends bonus offers and no-deposit offers from time to time.
They promised no-deposit free spins in an email. Then support replies that it was a typo. CARL… Are you serious? The fourth email promising a no-deposit and it’s a typo? A typo can be in one word or letter… But here four emails wrote themselves? (I want to note that this is already the fourth time – I contacted the chat before and they said it was a typo). Back then I let it go… last time was about a month ago… But they sent it again and again it’s a typo. I tell the operator to check the chat history of requests… are you kidding me for the 4th time! In short, what a crap…
Although their no-deposit offers all have a 2 ruble stake… Who the hell knows where they find such a stake.. In general it looks like they’re collecting player link clicks that way.
Unfortunately about half a month ago I completely cleaned my Yandex mail and I can’t provide their previous emails… but they are in their history and chat history.
That’s all.
I’m waiting for the casino’s reaction – if there will be one, which I seriously doubt.
Discussion process (7)
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 14, 2022 at 11:26 AM |
| Last revision | May 22, 2023 at 8:55 PM |
| Views | 397 |
Complaint Author
| Parameters | Super Slots Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
Sahalinec86
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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The complaint has been sent to the casino
forgot…
Published: March 21, 2022
Good day!
We checked the information regarding your request. Indeed, we made a mistake when we sent you the email about the no-deposit – it was a technical glitch and we have already fixed it. But since the error was on our side, we will credit you the promised no-deposit gift or its equivalent. Expect the bonus within 72 hours in your personal account.
To credit the bonus, please send us your player id here in a private message.
Thank you for staying with Super Slots!
Published: March 21, 2022
ID: 5f28d2c7f8bf4172eb32ab8d
maxim.belyaev8641
Published: March 21, 2022
Your gift is already in your account! Thanks for staying with Super Slots!
Published: March 21, 2022
The data has been sent to the product. Expect the bonus in your personal account within 72 hours.
Question closed. Thanks everyone