Unlim Casino: claimed a technical error and did not give a $7.50 deposit bonus
Status
Resolved
Date
2/14/24, 2:51 PM
Complaint from Bukmop774 to Unlim Casino dated 2/14/24
Bukmop774
Unlimcasino
I deposited $15 under the 50% bonus
The deposit went through, I got an SMS that the deposit was credited, but when I look in active bonuses by the amount it looks like a 10% bonus, I write to support, they check everything and say there was no such bonus, it was a tech error, they give 50 free spins with wagering on my own money – I only made the deposit there for the 50%
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Discussion process (5)
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Complaint statistics against Unlim Casino
Solved problems
57 from 57
Percentage solved
100 %
Avg complaint life time
5.4 дн.
Avg claim amount
$1690.5
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | February 14, 2024 at 11:51 AM |
| Last revision | February 19, 2024 at 8:16 AM |
| Views | 580 |
Casino Complaint
Complaint Author
| Parameters | Unlim Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Bukmop774
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino
Hello, Bukmop774,
Unfortunately, a technical malfunction on our side was found in your case. The system displayed to you a technical bonus that was never used in an active promo.
As an alternative, we offer you to choose from a wide range of our existing bonuses. In addition, you can also withdraw your funds.
Regards,
Your Unlim Casino team
Published: February 16, 2024
I don’t see a problem with reissuing the player another similar bonus
Okay, the funds have been credited
Complaint resolved