Vavada Casino: 14.08.2025 account hacked, 45,000 RUB lost
Complaint from Andrey649 to Vavada Casino dated 8/15/25
Hello. Yesterday 14.08.2025 I was playing at the casino Vavada. Around 18:00 I noticed a strange thing: with a balance of 45000r the game said I didn’t have enough funds for the bet, I refreshed the page and saw that my balance was 1000r, then 7000r, and so on, then it fell to 30r. I immediately wrote to support and from their replies I understood that someone else had logged into my account in parallel and was buying bonus games with all the money. I verified my passport and they told me to wait. I set up two-factor authentication. I read here that yesterday the same thing happened to a girl, only they canceled the withdrawal and lost the funds. I really want to see them back in my balance.
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | August 15, 2025 at 11:39 AM |
| Last revision | August 15, 2025 at 5:00 PM |
| Views | 1176 |
Complaint Author
| Parameters | Vavada Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Andrey649
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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The complaint has been sent to the casino
Good afternoon! We have carefully reviewed your request. A compensation of 41700 rubles has been credited to you. We recommend that you do not disable two-factor authentication for the security of your account. Enjoy the games!
The compensation has been credited. I have no complaints. Thanks for the prompt resolution of the issue.
Complaint resolved