Vulkan Vegas Casino deducted balance
Reason
Issues with refunds
Amount
$1363
Author
zaharok77
Status
Resolved
Date
10/5/20, 2:24 PM
Complaint from zaharok77 to Vulkan Vegas Casino dated 10/5/20
zaharok77
I was playing at the casino, my balance was 105,000 rubles, saw Play’n GO slots, the famous trio (that they had removed from the casino before) that everyone hits big wins on, played and won too. And of course that became an excuse to wipe out all the funds, well done, thanks. The casino acted as a provocateur.
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Discussion process (13)
Casino Complaint
Complaint statistics against Vulkan Vegas Casino
Solved problems
95 from 101
Percentage solved
94.1 %
Avg complaint life time
5.8 дн.
Avg claim amount
$1037.2
Casino Complaint
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Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | October 5, 2020 at 11:24 AM |
| Last revision | December 2, 2020 at 2:18 PM |
| Views | 760 |
Casino Complaint
Complaint Author
| Parameters | Vulkan Vegas Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
zaharok77
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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The complaint has been sent to the casino.
Before this there was a complaint about the same casino and it supposedly appeared in resolved,so it’s not resolved ,this is a continuation of that complaint about non-payments. In short one thing is clear-VULKAN VEGAS TRASH,DO NOT PLAY IN THIS CASINO IF YOU DON’T WANT TO BE SCAMMED!
Apparently criticism of this casino is considered unacceptable ,so the account was blocked ,which once again shows how the casino treats players and my rating stated above is considered correct!!!)))
Good afternoon,
An absolutely identical case as here:
The solution is absolutely identical as well.
Regards,
Aleksandr
Published: October 13, 2020
Moreover, I deliberately followed the link you provided. There is NO INVESTIGATION of the situation at all!
You’re just going around in circles, pouring from empty into empty and referring to baseless inquiries. Don’t play sophistry.
Please provide the letter you have. That step will resolve all questions.
Meanwhile, for example, we have information that PnG refused to acknowledge what happened as a bug and insists that their slots are fine. What do you have to say about that?…
Published: October 13, 2020
Good afternoon!
I will respond to you here exactly the same.
Please provide information (a letter, notification, etc.) from PnG regarding this matter. Otherwise your statements are nothing more than words.
P.S. ..the sequence of your actions is very strange: first you remove those slots, then you return them again but with a different minimum bet, players keep playing and then for some reason you lower the bet again and start blocking everyone and voiding wins.
Yeah, by the way they also blocked me,permanent ban due to violation of 16 bonus rules(which they didn’t explain)Excellent solution to the problem!
Response from the representative, we will be able to get it no earlier than in a week.
ok, we’ll keep waiting and fighting! Thanks for understanding
Quite tellingly, the casino representatives decided to ignore obvious questions from both the player and from us.
The representatives stopped responding and getting in touch; unfortunately, this casino is gradually moving onto the blacklist
Vulkan Vegas Casino is on the blacklist!
Complaint closed as unresolved.
A telling example of how the casino knows how to screw over its players.
Complaint reopened and a follow-up notice has been sent to the representative
Credited in full and withdrawn
Complaint resolved