Good afternoon, there was a promotion recently at Whale, something like – register and get a Free Box.
I met all the conditions, after which I got sneakers worth $500
I tried to submit a request to ship them, but unsuccessfully, nothing helped. In the end they even removed the option to sell the sneakers before that, although! In their terms they say – All Lootbox rewards can be sold for resell value immediately after opening the box. You can open more boxes straight after selling.
Support on the site doesn’t work, they’re silent on Telegram, and also in Discord. I’ve decided as a last resort to turn to this forum, maybe people here help to resolve this problem with that casino. Thanks for understanding
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Complaint sent to the casino
The whale site administration just don’t give a f*** about players, I don’t recommend. Every open ticket here sits unanswered.
Complaint not resolved