Cactus Casino: account wrongly flagged as duplicate and closed

Cactus Casino: account wrongly flagged as duplicate and closed

Rejected
Disputed casino
Reason
Account suspension
Amount
$100
Author
Antow555
Status
Rejected
Date
6/9/25, 3:29 PM

Complaint from Antow555 to Cactus Casino dated 6/9/25

Antow555
Antow555

System error. Account blocked by mistake

Image access restricted
Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint.
Account suspension Total complaints: 4028
Rejected Total complaints: 5409
Coverage Views: 150
Casino Complaint

Discussion process (5)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 992
Subscribers
165
Registration
Nov 14, 2015

Complaint sent to the casino

0  
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avatar-59727
Representative
Rank
5
Reputation
41
Publications
108
Subscribers
0
Registration
Sep 29, 2024

Hello!

Your account was indeed suspended for violating the rules of our site. There was a login to your account from a different location (IP address) that already belongs to another person. All evidence was provided to the site owner.

Sincerely,
Administration of Cactus Casino

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avatar-24456
Complaint Author
Rank
4
Reputation
39
Publications
23
Subscribers
0
Registration
Aug 11, 2020

I can’t have the email addresses they provided for me. And I can’t have multiple accounts. I don’t see any sense in that. The only time I logged in from my second phone was once. That phone has no SIM card and no email. I connected via Wi‑Fi. Please check everything again. I consider this to be slander against me.

0  
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avatar-59727
Representative
Rank
5
Reputation
41
Publications
108
Subscribers
0
Registration
Sep 29, 2024

No errors detected, but unfortunately we’ve noticed that you have multiple accounts. In accordance with our rules, creating multiple accounts may lead to your account being blocked.

0  
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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 992
Subscribers
165
Registration
Nov 14, 2015

Alas, the proofs of overlaps have been provided

They exist

The complaint has been rejected

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Casino Complaint

Complaint statistics against Cactus Casino

Solved problems
37 from 39
Percentage solved
94.9 %
Avg complaint life time
12.7 дн.
Avg claim amount
$358.7
Casino Complaint

Claims against Cactus Casino

Resolved
Cactus Casino
Cactus Casino
Account suspension
Claim Amount:
n/a
11 hours ago
I want to permanently block my account in Cactus casino, with no right to an early unblocking. I lose all my money, I am [...]
Rejected
Cactus Casino
Cactus Casino
Account suspension
Claim Amount:
n/a
1 week ago
Hello, I ran into a problem at this casino. I'll start from the beginning. I made a deposit, or rather I topped up my mo [...]
Closing
Cactus Casino
Cactus Casino
Account suspension
Claim Amount:
$500
1 week ago
This morning I made a deposit of 12000 rubles, played through the free spins, spent half the day grinding the wager, in [...]
Resolved
Cactus Casino
Cactus Casino
Bonus not awarded
Claim Amount:
n/a
2 weeks ago
Hello! I received a promo code for 100FS from Cactus casino by email (I am attaching a screenshot), and it says that it [...]
Resolved
Cactus Casino
Cactus Casino
Account suspension
Claim Amount:
n/a
3 weeks ago
KAKTUS Casino does not block the account, it is dragging things out. I am a gambler, I have an addiction. Please help me [...]
On the reaction of casino: 77 Hs
Cactus Casino
Cactus Casino
Missing funds
Claim Amount:
$129
3 weeks ago
On May 24, during the night from Saturday to Sunday, I was playing slots with bets of 20-30 rubles. I got a message from [...]
See all
Casino Complaint

Publication details

Parameters Posted on our site
Date added June 9, 2025 at 12:29 PM
Last revision July 15, 2025 at 2:37 PM
Views 150
Casino Complaint

Complaint Author

Parameters Cactus Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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