Cactus Casino: account wrongly flagged as duplicate and closed
Status
Rejected
Date
6/9/25, 3:29 PM
Complaint from Antow555 to Cactus Casino dated 6/9/25
Antow555
System error. Account blocked by mistake
Casino Complaint
Discussion process (5)
Casino Complaint
Complaint statistics against Cactus Casino
Solved problems
37 from 39
Percentage solved
94.9 %
Avg complaint life time
12.7 дн.
Avg claim amount
$358.7
Casino Complaint
Claims against Cactus Casino
Resolved
Cactus Casino
I want to permanently block my account in Cactus casino, with no right to an early unblocking. I lose all my money, I am [...]
Rejected
Cactus Casino
Hello, I ran into a problem at this casino. I'll start from the beginning. I made a deposit, or rather I topped up my mo [...]
Closing
Cactus Casino
This morning I made a deposit of 12000 rubles, played through the free spins, spent half the day grinding the wager, in [...]
Resolved
Cactus Casino
Hello! I received a promo code for 100FS from Cactus casino by email (I am attaching a screenshot), and it says that it [...]
Resolved
Cactus Casino
KAKTUS Casino does not block the account, it is dragging things out. I am a gambler, I have an addiction. Please help me [...]
On the reaction of casino: 77 Hs
Cactus Casino
On May 24, during the night from Saturday to Sunday, I was playing slots with bets of 20-30 rubles. I got a message from [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | June 9, 2025 at 12:29 PM |
| Last revision | July 15, 2025 at 2:37 PM |
| Views | 150 |
Casino Complaint
Complaint Author
| Parameters | Cactus Casino complaint prepared and published |
|---|---|
| Published by |
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| Complaint Author |
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| Fact-checked |
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Complaint sent to the casino
Hello!
Your account was indeed suspended for violating the rules of our site. There was a login to your account from a different location (IP address) that already belongs to another person. All evidence was provided to the site owner.
Sincerely,
Administration of Cactus Casino
I can’t have the email addresses they provided for me. And I can’t have multiple accounts. I don’t see any sense in that. The only time I logged in from my second phone was once. That phone has no SIM card and no email. I connected via Wi‑Fi. Please check everything again. I consider this to be slander against me.
No errors detected, but unfortunately we’ve noticed that you have multiple accounts. In accordance with our rules, creating multiple accounts may lead to your account being blocked.
Alas, the proofs of overlaps have been provided
They exist
The complaint has been rejected