Online casino deposit complaints
This section of the site collects customer complaints about deposit issues: duplicate charges or credited funds, deposit limits, funds not credited to the balance, identity verification requirements, and other technical errors. Leave a complaint to quickly get advice on refunds, fixing the problem, and restoring your account balance.
Before filing a complaint, carefully read the material on the complaint page.
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Awaiting moderator reaction
Jet Casino
Jet Casino: support unresponsive since 22.05.2026, $141 deposit missing
Jet Casino (Jet Cazino) doesn't credit the deposit, support doesn't respond at all! Money was debited from my card [...]
Awaiting moderator reaction
Beef Casino
Beef Casino: 21.05.2026 lost 2 deposits totaling 213 USD
Hello, two deposits didn't arrive,
one for 10058 rubles
the second for 5044 rubles
ID #BXPCI
tech support isn't answ [...]
Awaiting moderator reaction
Fugu Casino
Fugu Casino: my deposit has been stuck at $268 since 22.05.2026
Hi everyone! On May 22 I made a deposit with 2 payment receipts, the deposit didn't arrive, support just keeps replying [...]
Awaiting moderator reaction
Just Casino
Just Casino: MEMO not specified and deposit did not arrive
Hello. I made a deposit to this casino for 24 tons. But I did not enter the memo when sending it. I simply forgot that I [...]
Resolved
Riobet Casino
Riobet Casino: 28.05.2026 I'm crying over losing my deposit
28.05.2026 I'm crying with grief over losing my deposit
2 cryptocurrency deposits weren't credited [...]
Resolved
Vavada Casino
Vavada Casino: My 1090 USD deposit has still not arrived since 11.06.2026
>Good day, everyone!
On June 11, 2026, I transferred 80,005 rubles to T-Bank via SBP, and nothing has been credited [...]
Resolved
Booi Casino
Booi Casino: My 14,999 RUB deposit is missing since 15.06.2026
Good afternoon!
On 15.06, the booi casino gave me a birthday deposit bonus. I decided to try my luck, made a deposit th [...]
Resolved
Lex Casino
Lex Casino: a $17 deposit has not arrived since 12.06.2026
Hello, I made a small deposit to see how the casino plays. Everything was fine, but then after about 10 minutes the requ [...]
Resolved
Gama Casino
Gama Casino: my $25 deposit has been missing since 09.06.2026
Good day! I made a deposit to Gama, it will be a week soon, and the deposit is still not there. I provided all the scree [...]
Resolved
Monro Casino
Monro Casino: unable to credit a 35 USD deposit since 22.05.2026
Hello. For a week now they haven't been able to credit the funds to my account. I write to support every day.. and every [...]
Resolved
Iris Casino
Iris Casino: since 22.05.2026, no replies anywhere and no deposit for 5000 RUB
Need help. On 22 . 05.26 I deposited 5k, but in the end the casino was not working while payments were still being accep [...]
Resolved
Fugu Casino
Fugu Casino: a 1000 RUB deposit went missing since 20.05.2026
On May 20, I made a deposit from Alfa-Bank for 1000 rubles (international transfer), I've been waiting all week for a re [...]
Resolved
Beef Casino
Beef Casino: my 2,000 RUB deposit missing since 22.05.2026
Beef Casino: since 22.05.2026 they can't find my 2000 RUB deposit [...]
Resolved
ROX Casino
ROX Casino: My deposit went missing on 26.05.2026
Hello! On 26.05.2026 I made a deposit of 1000 rubles. The money still has not been credited. Technical support has been [...]
Resolved
1go Casino
1go Casino: deposit disappeared on 24.05.2026 and account was blocked
Hello! On 24.05.26 I topped up my balance with 15000 rubles at the 1GO casino. The money never showed up in my balance. [...]
Resolved
Get-X Casino
Get-X Casino: my $50 deposit missing since March 24, 2026
They didn't credit my deposit - today was the last, third day according to the rules [...]
Resolved
ROX Casino
ROX Casino: Deposit Stuck on 04.06.2026
The deposit has not arrived at casino rox for more than 12 hours, I made a deposit of 5000, and nothing, silence. Suppor [...]
Resolved
Fugu Casino
Fugu Casino: since 30.05.2026, they have not resolved the issue with a 50,000 RUB deposit
On 30.05.2026, I made a deposit of 50,000 at Fugu casino, and the third day is already underway, but the issue with the [...]
Resolved
Riobet Casino
Riobet Casino: since 07.06.2026, they cannot find a deposit of 10,001 RUB
Hello everyone, hope you are all doing well!
I want to voice a complaint and file a report against the online project R [...]
Resolved
Trix Casino
Trix Casino: 11 USD deposit not received since 11.06.2026
Good afternoon, I am really asking for help, since the casino support refuses to resolve the issue. I made a deposit at [...]
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Feb 18, 2022
in reply to: Jetton Games Casino player discussion forum
@sergojojo Yeah, I don’t think it will. I have hardly ever met people who, out of the ones they got, have at least once wagered them through 🙂
@nikolasflamel52 Well, I wagered them through a couple of times) only the max withdrawal there was weak, something like 2500, I think
Experienced
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Feb 9, 2025
in reply to: Jetton Games Casino player discussion forum
@sergojojo Yeah, I don’t think there will be any. I’ve hardly ever met people who, from the ones that were there, even managed to clear at least one 🙂
Experienced
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Feb 18, 2022
in reply to: Jetton Games Casino player discussion forum
And there aren’t any relatively new promo codes on Jetton?
Hello!
We apologize for the long wait and the inconvenience caused.
At the moment, your issue is still being worked on. On our side, we are making every effort to resolve it as quickly as possible.
Also, please send me your Telegram username in a private message. We will assign a personal manager to you, who will help track the status of the review and assist in resolving similar situations in the future.
As an apology for the situation, a bonus will be credited to your account.
I already provided it, maybe you could take a look, it’s been the third week now, you’re just messing with me
Good afternoon!
As we can see, the account has been successfully blocked at this time.