Hype Casino: I gave my account to someone and it was blocked with $124 on it

Hype Casino: I gave my account to someone and it was blocked with $124 on it

Rejected
Disputed casino
Reason
Account suspension
Amount
$124.27
Author
RuslanWright
Status
Rejected
Date
5/19/25, 7:09 PM

Complaint from RuslanWright to Hype Casino dated 5/19/25

RuslanWright
RuslanWright

Hello, I have a problem: I gave a guy from Telegram chats my account on hype casino so he could play, he deposited 10,000 rubles there, started playing and they blocked my whole network. I wrote to support, they asked for screenshots of the deposit, he sent them that, a receipt, a card statement, then they started demanding a video from another phone of the bank he used to make the deposit. He didn’t want to do that, so I messaged support myself. They asked me for the same thing – to send my receipts, the last deposit, a card statement, and also a video recorded on another device of my bank. I sent everything, and after each action I completed they invent new and new requirements. In the end they tell me again they need a video from the bank of the person who made the deposit, even though I asked them right away what to do if he doesn’t send it. Basically they keep coming up with something new all the time, can you help?

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Account suspension Total complaints: 4027
Rejected Total complaints: 5404
Coverage Views: 951
Casino Complaint

Discussion process (2)

avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 981
Subscribers
165
Registration
Nov 14, 2015

Everything makes sense…. You broke the casino rules and handed your account over to a third party….

Complaint has been sent to the casino

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avatar-3519
Administrator
Rank
18
Reputation
2 833
Publications
59 981
Subscribers
165
Registration
Nov 14, 2015

The player broke the casino’s main rule

Complaint rejected

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Casino Complaint

Complaint statistics against Hype Casino

Solved problems
38 from 39
Percentage solved
97.4 %
Avg complaint life time
5.7 дн.
Avg claim amount
$690.4
Casino Complaint

Claims against Hype Casino

Resolved
Hype Casino
Hype Casino
Other casino complaints
Claim Amount:
$600
3 weeks ago
Good afternoon, 4LUCK administration, not so long ago I played at Hype casino, where I was fully verified (card, email, [...]
Rejected
Hype Casino
Hype Casino
Account suspension
Claim Amount:
$295
3 months ago
I want to tell about my situation with a hype casino. I registered on the site, took a no-deposit promo code for 500 RUB [...]
Resolved
Hype Casino
Hype Casino
Payout delay
Claim Amount:
$1022
3 months ago
Good afternoon. I ran into this problem at Hype casino: part of the money was paid out, they won't pay the rest, citing [...]
Resolved
Hype Casino
Hype Casino
Payout delay
Claim Amount:
$496.46
3 months ago
Hello. I won 40,000 rubles at this casino and can't get the payout to cryptocurrency; they're dragging it out as much a [...]
Resolved
Hype Casino
Hype Casino
Payout delay
Claim Amount:
$3900
4 months ago
I finished 5th in the New Year's tournament. Prize 800,000 rubles. They paid out 500,000 rubles. There are 3 withdrawal [...]
Rejected
Hype Casino
Hype Casino
Account suspension
Claim Amount:
$673
5 months ago
Hello, I registered via a streamer kyrsa, and he started doing "wheels" on this project Hype. I started participating in [...]
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Casino Complaint

Publication details

Parameters Posted on our site
Date added May 19, 2025 at 4:09 PM
Last revision May 21, 2025 at 10:28 AM
Views 951
Casino Complaint

Complaint Author

Parameters Hype Casino complaint prepared and published
Published by 4LUCK Publisher
Complaint Author
Fact-checked VyacheslavLenin VyacheslavLenin Complaint Specialist | |
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