Joo Casino: can't pass verification, bank statement not accepted
Status
Rejected
Date
1/15/25, 4:00 PM
Complaint from Antonyno2 to Joo Casino dated 1/15/25
Antonyno2
I can’t pass verification . they don’t accept a bank statement . on another forum they asked for a photo of the card even though there was only 1 deposit with cryptocurrency . after providing it no reaction from the casino .
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Only the complaint author, casino representative, or 4LUCK administration can view images attached to the complaint. Casino Complaint
Discussion process (3)
Casino Complaint
Complaint statistics against Joo Casino
Solved problems
22 from 22
Percentage solved
100 %
Avg complaint life time
4.5 дн.
Avg claim amount
$366
Casino Complaint
Claims against Joo Casino
Rejected
Joo Casino
Hello, I won $3,000, they requested verification, and while going through verification they asked for proof of address v [...]
Rejected
Joo Casino
I can't pass verification . they don't accept a bank statement . on another forum they asked for a photo of the card eve [...]
Rejected
Joo Casino
5 days ago I requested a withdrawal of 360 usd. I uploaded all the documents but the casino does not accept the bank sta [...]
Resolved
Joo Casino
once again the casino is delaying a payout (the request didn't get processed for about 7 hours), and this has happened s [...]
Resolved
Joo Casino
I'm registered and fully verified at Joo casino for a long time, they've been cancelling my withdrawals constantly for a [...]
Rejected
Joo Casino
Made several deposits ~ 8000 roubles, won 75000 roubles.
They canceled the withdrawal, accused me of having a multi-acco [...]
Casino Complaint
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | January 15, 2025 at 1:00 PM |
| Last revision | January 21, 2025 at 2:57 PM |
| Views | 174 |
Casino Complaint
Complaint Author
| Parameters | Joo Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Antonyno2
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint submitted to the platform
According to the platform, the casino closed your account yesterday
As was previously reported to the player.
The casino has the right to stop accepting a player
Complaint closed