Play Fortuna Casino: account blocked with $840 on 05.12.2025
Complaint from Shomkaxd0 to Play Fortuna casino dated 12/9/25
I deposited 15000 rubles into PlayFortuna casino, the deposit never came through. Then I sent the receipt, it was not enough, I sent the statement and the money was credited to my balance. I put 23000 rubles up for withdrawal, and right away they wrote that they need a screen recording of the 15000 ruble transfer, but by that time my bank had already been blocked. The bank was not mine, it was a mule account. I do not even know the mule personally. Then I had to say that I can only send a screenshot of the block. I sent it, canceled the withdrawal, raised it to 64000 and put it up for withdrawal, and right away I got banned. I cannot send a screen recording, I no longer have access to the personal account, I have sent you a screenshot of the ban. Account nickname is Shomka. I hope for a quick withdrawal. All files are available in PDF format, if needed, I can send them in PDF.
Discussion process (4)
Complaint statistics against Play Fortuna casino
Claims against Play Fortuna casino
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | December 9, 2025 at 9:48 PM |
| Last revision | December 17, 2025 at 9:41 PM |
| Views | 181 |
Complaint Author
| Parameters | Play Fortuna casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
Shomkaxd0
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint sent to the casino
Hello.
As a result of the review, it was determined that the checks sent to us showed signs of editing. On this basis the player’s account was blocked.
Regards, Play Fortuna
Will my question be resolved? It’s been more than a week already(
The player edited the checks
The complaint was rejected