RamenBet Casino: since 28 March 2025 they can't find my 2009 RUB deposit
Complaint from Enj1962 to RamenBet Casino dated 3/31/25
Hello. Here’s the situation. I made a deposit to this casino for 2009 RUB with a 100% bonus.
In the end it didn’t arrive. I sent them the receipt and after some time they told me that there was no such deposit at all. Although when I made the deposit I checked the transaction history on the site and it was there, and then it disappeared. More than 12 hours have passed and the deposit still hasn’t arrived. They say they’re doing additional checks. They reply with templates.
After that deposit I thought I’d make a deposit on their other project called Bons while waiting for it to arrive. I made 2004 RUB and that one also didn’t arrive and similarly disappeared from the transaction history. But this time I took a screenshot before it disappeared. It’s also been about 12 hours and the deposit is gone. I will send a complaint about that deposit as well. Please help me figure this out. Thanks.
Discussion process (4)
Complaint statistics against RamenBet Casino
Claims against RamenBet Casino
Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 31, 2025 at 9:29 AM |
| Last revision | March 31, 2025 at 2:47 PM |
| Views | 115 |
Complaint Author
| Parameters | RamenBet Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
Enj1962
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint sent to the casino
Enj1962, hello!
According to current information, it can be seen that the deposit was successfully credited to the gaming balance on the night of March 29-30 and the bonus was successfully activated. We are sincerely sorry that you encountered deposit delays. On our part we do everything necessary to ensure every payment is received instantly.
We apologize for the inconvenience and hope for your understanding.
Sincerely, RamenBet!
Yes the complaint can be closed . Thank you
Complaint resolved