Shot Casino: support unresponsive, wagering requirement not visible and $25 not paid
Complaint from Sinaloa to Shot Casino dated 5/21/25
I played out the free spins and the X60 wager from the free spins, actually spun even more. Support at shot casino doesn’t respond, there’s not even a wager progress bar showing how much I’ve played, so I had to keep track myself, now there’s 24.5K rubles in the account. Is it really that hard to withdraw the miserable 2K rubles?! I tried to request a withdrawal – a message pops up saying I haven’t cleared the wager. Pretty funny when I beat it by like one and a half times more.
And I wrote them an email, total ignore. I haven’t gotten a single reply there either. I’ll repeat myself, the bonus was more than cleared!! They’re just freezing my account like this. And back then the slots were reeeally paying out well, I didn’t exceed my stake and I also didn’t bet below 10 rubles. I did a lot of spins at 50-100 rubles each.
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | May 21, 2025 at 1:36 PM |
| Last revision | May 22, 2025 at 10:53 AM |
| Views | 102 |
Complaint Author
| Parameters | Shot Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
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| Complaint Author |
Sinaloa
[email protected]
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| Fact-checked |
VyacheslavLenin
Complaint Specialist |
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Complaint sent to the casino
The player violated the project’s bonus rules:
1. The player player violated the rules regarding making an intermediate deposit between activations of no-deposit bonuses (the player had 4 consecutive no-deposit bonuses)
2. The wagering status is shown in the site header and in the bonuses section
3. The player did not make a single deposit and did not verify the account
Complaint rejected