Sol Casino: bonus not awarded after entering code and making a deposit
Status
Rejected
Date
7/12/23, 4:29 PM
Complaint from imperis to Sol Casino dated 7/12/23
imperis
hello, the 100fs bonus was not issued by the casino, the code was activated when I followed the link from the channel in Telegram. When depositing 2k the bonus was not credited! the support button is not active, there’s no one to write to..
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Discussion process (3)
Casino Complaint
Complaint statistics against Sol Casino
Solved problems
50 from 50
Percentage solved
100 %
Avg complaint life time
10.8 дн.
Avg claim amount
$325.5
Casino Complaint
Claims against Sol Casino
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | July 12, 2023 at 1:29 PM |
| Last revision | July 13, 2023 at 9:19 AM |
| Views | 172 |
Casino Complaint
Complaint Author
| Parameters | Sol Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
imperis
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello, dear player! According to our system, you entered the promo code in the wrong field, which is why the bonus was not activated. If this problem occurs, you could have contacted support by email without spending your deposit funds, or cleared your cache and cookies and tried to open the support chat again. At the moment this bonus is no longer available. We regret that you ended up in this situation.
Sincerely,
Sol Casino!
Complaint rejected