UP-X Casino payout request approved, but RUB 30,400 not credited to account
Status
Resolved
Date
3/24/23, 6:29 PM
Complaint from jacob1740 to Up-X Casino dated 3/24/23
jacob1740
Hello, I requested a withdrawal of 30.400₽, the site approved the request and set the status to in process, support replied that I need to wait up to 72 hours. More than 96 hours have passed – support says there are difficulties on the payment system side, but this is Piastrix Wallet, what delays could there possibly be? They say wait, wait, and still do nothing. Please look into this situation.
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Discussion process (6)
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Complaint statistics against Up-X Casino
Solved problems
464 from 472
Percentage solved
98.3 %
Avg complaint life time
8.8 дн.
Avg claim amount
$4308.8
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Publication details
| Parameters | Posted on our site |
|---|---|
| Date added | March 24, 2023 at 3:29 PM |
| Last revision | May 31, 2023 at 9:07 PM |
| Views | 460 |
Casino Complaint
Complaint Author
| Parameters | Up-X Casino complaint prepared and published |
|---|---|
| Published by |
4LUCK
Publisher
|
| Complaint Author |
jacob1740
[email protected]
|
| Fact-checked |
VyacheslavLenin
Complaint Specialist |
|
|
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Complaint sent to the casino
Hello!
The information has been passed to a specialist, we will definitely resolve this issue in the near future. Thank you for your patience!
Respectfully, the UP-X team!
Published: March 24, 2023
They also replied to me in support, and what? There is still nothing.
still haven’t paid anything out, what kind of nonsense is this
Your withdrawal has been successfully completed. We apologize for the long wait for the funds!
Sincerely, the UP-X team!
Complaint resolved